Airline Wheelchair Supervisor

Responsibilities

• Schedule: Saturday, Sunday, Monday 4:00 am - 12:00 pm
• Oversee the wheelchair operation to ensure all passengers requiring assistance are served in a manner exceeding expectations.
• Assist passengers in moving luggage to their vehicles, taxi stands, parking shuttle stations, and rental car stations.
• Push wheelchair passengers to and from gates.
• Roll customer-occupied wheelchairs safely down the jet bridge.
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair.
• Complete any necessary wheelchair or incident reports.
• Follow dispatcher gate orders.
• Maintain a friendly and positive attitude and be attentive to each passenger’s individual needs.
• Avoid any problems, questions, or concerns by assisting passengers.
• Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities.
• Exceed customer service standards.
• Carry out other duties as assigned.

Qualifications

• Must be at least 18 years of age.
• Authorized to work in the United States.
• At least (1) one year of supervisory experience.
• Airline experience preferred.
• Ability to lift up to up to 75 lbs and push a loaded wheelchair up to 300lbs up and down inclines throughout the shift.
• Strong verbal and written communication skills.
• Able to clear a background and drug screen.
• Able to obtain an airport badge.
• Appearance Guidelines: Professional business-like image, no visible tattoos or body piercings, clean & well-maintained uniforms must be worn on shift.
• Specific vision abilities required: Close vision, Peripheral vision, Ability to adjust focus.

Benefits

• Eligible employees will participate in various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.