Air Export Gateway Agent

Job Description

Provide excellent customer service to both internal/external and customers. Sense of urgency is critical. Must maintain positive attitude within the workplace and drive improvement professionally and personally.

Effective interpersonal skills - ability to relate to internal peers at different levels as well as external customers and vendors. Be a team player. Ability to work without constant supervision - self-motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also encouraged.

Principal Duties and Responsibilities

• Process Air Export Gateway consolidations by working closely with immediate counterparts in the origin air export departments in the region.
• Maintain positive vendor relations. Constant communication with the warehouse staff during the consolidation process.
• Ensure quality and compliance to protect the network.
• Dispatching and overseeing all airport transfers and pickups with local trucking vendors.
• On-going commitment to quality and data integrity.
• Responsible for daily updating and monitoring of various reporting tools “Gateway Workflow” & “Transportation Management”
• Detailed attention to accounting to ensure we are paying our bills timely and correctly.
• Responsible for the management of our capacity through posted consolidation schedules and in booking additional space as needed.

Qualifications

• Bachelor's Degree preferred or equivalent combination of education and experience.
• Hazardous Materials certification desirable.
• Effective interpersonal skills.
• Ability to relate to internal peers at different levels as well as external customers and vendors.
• Proficient with Microsoft Word, Excel, and Power Point.
• Familiar with standard email programs.
• Ability to work without constant supervision within a fast paced work environment.
• Self-motivation and attention to detail required.
• Assuming the role of a leader and taking charge of situations is also desired.

Schedule

Tuesday - Saturday 8:00AM - 5:00PM

Salary Range

$48,000 - $51,000

Additional Information

Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program
Bonus