Air Export Agent

About the role

As an Air Export Agent, you will be responsible for the movement of our customer's air export shipments. You will coordinate and be the main point of contact for our outbound Air Export shipments from initial customer contact to final destination.

Responsibilities

• Coordinate and ensure timely bookings with airline on customer behalf
• Prepares export documentation, including entry into computer operations program, in accordance to country requirements
• Preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, AWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer
• Compliant filing of AES (automated export system) with US customs
• Responsible for timely completion of export documents and coordinate with both customer, warehouse, airlines, gateway operations, and dispatch for timely movement of cargo
• Ongoing communication with customer and overseas offices in regards to shipment movement
• Follow-up with airline to keep track of departure information and updates
• Responsible for file level profitability
• Audit charges for accuracy prior to sending to accounting for payment
• Confirm payment responsibility (depending on terms) and audit credit status if needed
• Ensure customer profiles are accurate and updated
• Other duties as assigned

Requirements

• Exceptional customer service skills
• Detail oriented and strong follow-up skills
• Proficient with Microsoft office (Word, Excel, Outlook) preferred
• Minimum of 2 years of Logistics / Freight forwarding industry experience preferred
• Cargo Wise systems knowledge is a plus
• Hazmat certification is a plus

Pay

$21.32 - $28.43/hr. (Based on Experience)

Benefits

All Non-Union Employees

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.