AI Solutions Lead

At Omnea, we’re reinventing how enterprise businesses operate, starting with procurement—the most painful part where a single purchase can drag on for months, trigger 50+ emails, and pull in Finance, Legal, Security, and IT just to get approval. We’ve raised $75M from Khosla Ventures, Insight Partners, and Accel to change that. Our AI-native platform connects every person, step, and system so buying is fast, safe, and efficient: one place to request, automated approvals and renewals, real-time supplier risk, and complete spend visibility.

The opportunity is massive. Every enterprise has this problem, and nobody has solved it. We’ve 10x’d ARR to double-digit millions in 18 months and are trusted by global enterprises like Spotify, MongoDB, Monzo, and Albertsons. We’re now the 4th fastest-growing startup in Europe and the Sunday Times' #1 Best Medium-Sized Tech Company To Work For. Our team previously scaled Tessian (cybersecurity tech, backed by Sequoia, Balderton, Accel, acquired post-Series C) and includes ex-founders and operators who’ve grown unicorns, shipped world-class products, and executed at the highest levels. You’ll work alongside leaders like Ben, Abs, Sabrina, and Rebe. Find out more about the team and life at Omnea here.

About the role

AI is changing what it means to deploy enterprise software. Configuring a customer's procurement workflows used to mean weeks of manual setup, integration by integration, edge case by edge case. Now, AI agents can generate workflow configurations, draft integration mappings, and produce the initial pass on a customer's setup. The job shifts with it: instead of building every workflow yourself, you specify what needs to exist, direct AI to build it, and apply the judgment AI can't—ensuring the configuration aligns with the customer's approval policy, legal and finance requirements, and real-world spend.

In practice, that might mean catching that an AI-drafted approval chain works for HQ but misses a regional delegation-of-authority rule that would fail an audit in the customer's APAC entity. As Omnea's AI Solutions Lead, you own the deployment of the Omnea platform end-to-end—typically running 3-5 enterprise deployments concurrently—for some of Europe's most recognizable companies. You advise customers on the best-fit configuration, direct AI-assisted build work to get there fast, and validate every output against what the customer actually needs. You’ll also navigate the politics of enterprise rollouts: Legal teams wanting extra sign-offs, Finance stakeholders distrusting new approval flows, or exec sponsors going quiet. You become the internal voice of the customer, judged on outcomes like time to launch, post-go-live CSAT, and whether the customer becomes a case study or reference.

This is an early hire on Omnea's customer team, working directly with our sales, customer, product, and engineering leadership. The future shape of the role is yours to define!

Responsibilities

• Discover and design
  • Run discovery with customer stakeholders across Procurement, Finance, Legal, and IT, and translate their process into an Omnea configuration.
  • Design the target workflow: approval chains, routing logic, integrations, and the edge cases that make procurement hard.
  • On deployments with a dozen-plus integrations, own the sequencing—what must land first, what blocks what—and make the harder calls: which system is the source of truth for a given entity, and how records reconcile when two systems key that entity differently.
  • Define success criteria and a realistic path to go-live with the customer's project sponsor.
• Build with AI, not instead of it
  • Configure specialized agents Omnea's customers rely on daily: an intake agent that asks the right follow-up questions, a risk agent that flags what matters to the customer's Legal team.
  • Design how agents work as a system, not just individually—e.g., an intake agent that hands clean, structured requests to a risk agent, which routes into approvals with the right context already attached.
  • Write specs that hold up across a chain of agents, where one agent's output becomes another's input.
  • Validate every AI-generated output against the customer's actual process, policy, and edge cases before anything ships.
  • Handle what AI can't: judgment calls on ambiguous requirements, custom logic, and internal politics.
• Deploy and prove value
  • Present configured workflows to stakeholders, from procurement analysts to CFOs, working through pushback and internal politics to win buy-in.
  • Run multi-day onsite workshops with customers, coordinating dozens of stakeholders across multiple workstreams.
  • Project-manage the deployment: timelines, blockers, stakeholder alignment, and a clear path to launch, acting as an extension of the customer's team.
  • Track adoption post-go-live and keep the configuration working as the customer's process evolves.
  • Work with Product and Engineering during the design phase to shape what gets built next, providing early signals on whether a new module will hold up for enterprise customers.

What's Different About This Role

• You’ll spend more time specifying and validating than building from scratch. AI produces the first draft; you ensure it’s right for the customer.
• Writing instructions AI can act on precisely is a core skill. Vague requests produce vague configurations.
• Judgment matters more, not less. AI speeds up the build, but you decide whether the output fits the contract, Board, or customer.
• You’ll keep experimenting as our AI tooling evolves and share what works with the team.

Requirements

• 4-8 years in a fast-paced, high-bar environment: a startup, scale-up, consulting, banking, or something you built yourself. (Less experience? Check out our Solutions Associate role.)
• Comfortable directing AI tools to produce first-draft work and confident enough in your judgment to catch what’s wrong. Prior use of tools like ChatGPT, Claude, or Cursor is a strong plus.
• Client-facing experience, or the natural gravitas to excel at it. You can point to a time you went well beyond what a client expected.
• A track record of doing something exceptionally well, whether in work, academia, sport, or anything else you’ve put your mind to.
• Comfortable reasoning about system architecture—how data models, primary keys, and integration sequencing interact across a dozen enterprise systems. You don’t need to write the code but must know why it breaks and how to reason with engineers.
• Build real relationships with people at any level, from junior procurement analysts to CFOs, and handle pushback and stakeholder politics.
• Comfortable running rooms of stakeholders across a cross-functional tool—on a single project, you’ll interface with CPO, Legal, Finance, AP, InfoSec, Compliance, and their technical resources, often with competing priorities.
• Comfortable moving between detail and big picture: configuring a workflow in the morning, presenting a project plan to an exec in the afternoon.
• Entrepreneurial, with high ownership, and eager to be part of building something. We’ve signed up to the Future Founder Promise.
• An excellent communicator: clear and concise, verbally and in writing, even when the subject is complicated.
• Highly organized: comfortable running 3-5 enterprise deployments concurrently, each at a different stage, without dropping any.

Benefits

• Competitive geo-localised benefits. See our UK Benefits Package and US Benefits Package.

Schedule

We work Tuesdays, Wednesdays, and Thursdays in-person at our offices. At this early stage of our company lifecycle, it’s important to us that we get this together-time.