AI Solutions Lead

About the Team

A growing national organization investing heavily in enterprise AI and automation. A high-visibility AI function working directly with business leaders across Operations, Supply Chain, Finance, Marketing, HR, and Corporate functions. A team focused on moving beyond AI experimentation and into practical, measurable business applications. This position reports directly to the Head of AI Programs and will have significant exposure to executive leadership.

What You Will Do

• Partner with business leaders to identify and prioritize high-impact AI use cases.
• Design and build Generative AI proofs of concept using Claude and other supporting technologies.
• Translate business requirements into AI-enabled workflows, prompts, prototypes, and implementation plans.
• Lead UAT and work with development teams to move validated solutions into production.
• Build reusable prompt libraries, frameworks, and standards for internal AI applications.
• Evaluate AI outputs, identify failure points, and continuously improve solution quality.
• Develop ROI analysis, success metrics, roadmaps, dashboards, and executive-level reporting.
• Help establish responsible AI practices around quality, safety, governance, and usability.
• Train internal teams on advanced LLM capabilities, prompting techniques, and AI best practices.

Requirements

• Strong hands-on experience with Generative AI, LLMs, and enterprise AI solutions.
• Experience with Claude strongly preferred; OpenAI, Azure OpenAI, Gemini, Bedrock, or similar platforms also highly relevant.
• Background building POCs, prototypes, AI workflows, or automation solutions.
• Strong understanding of prompt engineering, RAG, AI agents, and LLM optimization.
• Ability to work directly with business stakeholders and translate business problems into technical solutions.
• Strong executive communication and presentation skills.
• Experience evaluating business value, ROI, and adoption of AI solutions.
• Bachelor’s degree in Computer Science, AI, Data Science, Computational Linguistics, or related field preferred.

Benefits

• Hybrid work environment in Charlotte.
• Unlimited PTO.
• 401(k).
• Medical, dental, and vision coverage.
• Tuition reimbursement.