AI Product Manager 2

About the role

We are seeking an experienced AI Product Manager / Technical Program Manager to oversee product operations and delivery for an enterprise supply chain platform supporting cloud GPU capacity deployment. In this role, you will bridge the gap between business stakeholders and engineering teams, managing the operational lifecycle of feature requests, user support, testing, and production releases for critical infrastructure applications. Location: Redmond, Washington. Job type: Contract. Education: Bachelors.

Responsibilities

• Act as the operational owner for application support, triaging incoming user queries, investigating technical issues, and coordinating incident resolutions.
• Partner with business stakeholders to translate business needs into detailed functional requirements, user stories, acceptance criteria, and process flows.
• Manage feature requests and operational enhancements through the complete software development lifecycle, utilizing Azure DevOps for backlog tracking.
• Conduct initial functional validation in sandbox environments before coordinating business User Acceptance Testing (UAT) and gathering sign-offs.
• Facilitate production release communications and ensure seamless deployment of new capabilities to end users.
• Support monthly business reviews by tracking actions, decisions, open issues, and feature backlogs across cross-functional teams.

Qualifications

Required Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, or a related technical field.
• 2 to 4 years of experience in technical product/program management, business analysis, or enterprise application support.
• Demonstrated track record of writing clear functional specifications, user stories, and acceptance criteria for software engineering teams.
• Experience managing feature delivery through testing, sandbox validation, UAT coordination, defect tracking, and release management.
• Experience with enterprise support and incident management workflows.
• Strong communication, stakeholder management, and organizational skills.

Preferred Qualifications

• Domain experience in cloud infrastructure, GPU deployment, or supply chain systems (Azure, AWS, GCP).
• Hands-on proficiency with Azure DevOps (ADO) and IcM tools.
• Advanced degree (MBA/MS) or PMP/PMI certification.

Skills

• AWS
• cloud infrastructure
• collaboration tools
• Computer Engineering
• deployment workflows
• Enterprise Application
• Computer Science
• Azure
• Azure DevOps
• ADO
• Microsoft 365
• AI Product
• software requirements
• communicate
• coordinate
• acceptance criteria
• U