AI Delivery Program Manager / Engagement Lead - Dallas, TX

Position Summary

NNT DATA is seeking an experienced Program Manager / Engagement Lead to lead strategic AI initiatives for a global banking client. This individual will be responsible for driving end-to-end program delivery across multiple AI workstreams, ensuring successful execution from strategy through deployment and business adoption.

Key Responsibilities

• Lead the successful delivery of enterprise AI initiatives from planning through implementation and business adoption.

• Establish program objectives, success metrics, delivery strategy, and governance framework.

• Own overall program scope, schedule, budget, dependencies, risks, and delivery outcomes.

• Ensure alignment between business objectives, technical teams, and executive stakeholders.

• Coordinate multiple cross-functional teams including business, engineering, architecture, data, security, and vendor organizations.

• Drive executive decision-making through clear communication, status reporting, and issue resolution.

• Ensure delivery milestones are achieved while maintaining quality and customer satisfaction.

• Lead Agile delivery practices across multiple product teams.

• Facilitate sprint planning, backlog prioritization, release planning, and program increment activities.

• Remove delivery impediments and drive continuous improvement across teams.

• Monitor team velocity, delivery metrics, and program health.

• Integrate mitigation activities into project schedules, sprint plans, and delivery roadmaps.

• Facilitate recurring risk review meetings to communicate status, emerging risks, and mitigation progress.

• Coordinate issue resolution across business and technical stakeholders while driving timely decisions.

• Build trusted relationships with client executives, business sponsors, product owners, and delivery teams.

• Present program health, delivery progress, risks, financials, and strategic recommendations to executive leadership.

• Ensure transparency through consistent reporting and governance communications.

Required Qualifications

• 5+ years of Program Management or Engagement Management experience delivering enterprise technology initiatives.

• 3+ years leading AI, Data, Analytics, Digital Transformation, or Cloud programs.

• 5+ years applying Agile, Scrum, and iterative delivery methodologies in enterprise environments.

• 5+ years managing cross-functional teams across business and technology organizations.

• 5+ years managing executive stakeholders, client relationships, and governance forums.

• 3+ years managing enterprise governance, risk management, issue management, and delivery controls.

• 5+ years demonstrating strong communication, facilitation, negotiation, presentation, and executive reporting skills.

• 5+ years managing multiple concurrent workstreams, complex dependencies, and competing priorities within large-scale enterprise programs.

Required Skills

• AI Program Delivery

• Agile & Scrum Frameworks

• Sprint Planning & Facilitation

• Backlog Management

• Cross-functional Team Leadership

• Stakeholder Communication

• Executive Reporting

• Program Governance

• Risk & Issue Management

• Dependency Management

• Release Planning

• Change Management

• Delivery Metrics & Reporting

• Continuous Improvement

• Financial & Scope Management

Preferred Qualifications

• Experience delivering AI or Generative AI initiatives.

• Banking or Financial Services industry experience.

• Experience leading large enterprise transformation programs.

• Scrum Master, PMP, SAFe, or Agile certifications.

• Familiarity with Azure DevOps, Jira, Confluence, Microsoft Project, or similar Agile project management tools.

• Experience working within matrixed global organizations.

About NTT DATA

NNT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.