AI Automation Specialist

About Us

Rex Moore continues to be powered by amazing employees just like you for over 100 years. Together we are building a world that is safe, comfortable, and sustainable. Our diverse team of experts spreads to National territories create innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure.

Job Overview

The AI & Automation Specialist is a hands-on, execution-focused role responsible for building and operating the automations, integrations, and AI-powered workflows that make Rex Moore more efficient. Working under the direction of the Director of Operational Intelligence & Automation, you will turn defined priorities into working systems — connecting tools, automating processes, and putting AI to work on real business problems.

Key Responsibilities and Essential Tasks

• Build, operate, and continuously improve automations across business functions — capturing data, routing work, handling documents, and streamlining approvals and operational processes

• Own the day-to-day health of deployed automations: monitor, troubleshoot, and resolve issues quickly

• Prioritize and execute automation work as directed, while bringing forward your own ideas for what to improve next

• Build and maintain integrations that connect business systems — ERP, CRM, and other enterprise platforms — so that data and processes flow smoothly between them

• Work fluently with APIs, webhooks, and structured data (JSON) to connect tools that weren’t designed to talk to each other

• Build and configure workflows and connectors on modern automation platforms (such as n8n, Power Automate, Make, or similar); select the right integration approach for reliability and maintainability

• Adapt quickly as our enterprise toolset evolves, building integrations on new platforms as we adopt them

• Manage the organization’s AI tool integrations, connectors, and prompt libraries; keep them current and effective

• Build AI-powered automations that handle real business tasks — document processing, data extraction, summarization, and decision support

• Develop, test, and refine prompts and instructions for recurring AI workflows; improve output quality over time

• Configure and extend AI assistant capabilities through connectors and integrations (such as MCP connectors, API integrations, or platform extensions) that let AI tools work with internal data and systems

• Track AI usage, output quality, and cost across deployed workflows; flag issues and opportunities

• Capture, transform, and work with data from multiple sources

• Partner with the team responsible for the central data infrastructure, feeding clean operational data forward into the broader pipeline

• Support the rollout and adoption of AI and automation tools across departments — configuration, onboarding, and ongoing support

• Teach and support AI usage across the organization; help employees and department champions use new tools effectively and responsibly

• Create user-facing guides, documentation, and training materials that non-technical colleagues can follow

• Apply and help reinforce responsible-use and data-handling practices in partnership with IT

• Write Python scripts to handle data transformation, API calls, file processing, and logic that off-the-shelf tools can’t handle cleanly

• Work fluently with JSON and structured data across APIs and integrations

• Apply good practices — version control, error handling, clear documentation — so your work can be maintained over time

Qualifications

• Hands-on experience building business automations and integrations using modern workflow and automation platforms (such as n8n, Power Automate, Make, Zapier, or comparable tools)
• Experience connecting systems via APIs, webhooks, and connectors, and working with structured data (JSON)
• Practical experience using AI / LLM tools — connecting them to workflows, writing effective prompts, and managing integrations
• Python proficiency: scripting, API calls, JSON handling, data transformation, error handling
• Comfort learning and working across modern ERP, CRM, and enterprise platforms — adaptable and quick to pick up new tools
• Strong troubleshooting skills and a self-directed, execution-oriented work style
• Clear communication and the ability to teach non-technical colleagues how to use new tools
• Preferred: Experience with AI provider APIs in production workflows, ERP and/or CRM integration and automation, SQL or other database query experience, experience supporting enterprise tool rollouts and user adoption / training, familiarity with responsible-AI and data-handling practices, version control experience (Git), background or interest in construction, contracting, or project-based industries

Core Competencies

• Takes direction and runs with it
• Finishes what they start and keeps it running
• Learns new tools and platforms quickly and isn’t tied to one way of doing things — important as we grow and modernize
• Treats what they build as theirs — they monitor it, fix it, and improve it
• Picks the right tool for the job and favors simple, reliable solutions
• Communicates clearly and teaches non-technical colleagues how to use new tools

Physical Requirements

• Ability to verbally communicate: convey detailed and accurate instructions and information
• Able to hear with or without correction in order to receive and interpret detailed information
• Able to sit at a desk work station for long and short periods of time
• Push, pull, lift and carry at least 10 pounds
• Occasionally required to walk and stand
• Able to have visual acuity with or without correction in order to read and interpret contract information and view information on a computer monitor
• Able to use fingers and hands: type using a computer keyboard, handle, feel, and reach
• May occasionally be required to stoop, kneel, and crouch