AI Automation Specialist
Solution Design & Development
Create, configure, and deploy automated systems combining AI, machine learning, RPA bots, Microsoft Power Tools, Databricks, and Splunk.
Process Analysis
Understand and analyze repetitive, time-consuming business processes to determine recommended automation solutions using Postal tools.
Technical Implementation
- Write and update code, build custom scripts, integrate AI models into existing infrastructure like Splunk, Databricks, ServiceNow, and Microsoft Power Tools.
Maintenance & Troubleshooting
Monitor and optimize automation performance, troubleshoot errors, and ensure system scalability.
Collaboration
Work with IT and CISO stakeholders to define key performance indicators (KPIs) and align automation with organizational goals.
Required Skills And Qualifications
- Programming: Proficiency in scripting, Python, and (Java, or R).
- Technology Stack: Experience with AI/ML libraries, low-code/no-code tools, Microsoft Power Tools, Splunk, Databricks, SharePoint, Okta automation, ServiceNow ticket generation, cloud platforms (AWS, GCP, Azure), and a RPA (Robotic Process Automation) platform.
- Data Analysis: Ability to analyze large datasets, leverage multiple tools, and uncover patterns for process optimization. Ability to analyze and troubleshoot complex data ingestion and parsing issues.
- Process Management: Knowledge of Business Process Management (BPM) and workflow optimization.
- Security Experience: Exposure to network security or cybersecurity.
Key Responsibilities
Design and develop automated systems combining AI, machine learning, RPA bots, Microsoft Power Tools, Databricks, and Splunk.
Analyze and optimize repetitive, time-consuming business processes to determine recommended automation solutions using Postal tools.
Write and update code, build custom scripts, integrate AI models into existing infrastructure like Splunk, Databricks, ServiceNow, and Microsoft Power Tools.
Monitor and optimize automation performance, troubleshoot errors, and ensure system scalability.
Collaborate with IT and CISO stakeholders to define KPIs and align automation with organizational goals.
Education/Experience
- 5+ years' relevant experience.
- A degree from an accredited College/University in the applicable field of services is preferred.
- Four additional years of relevant experience in lieu of a college degree is required.
- If the individual's degree is not in the applicable field, four additional years of related experience is required.
- An Associate resource is responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions.