AI & Automation Specialist

About the role

The AI & Automation Specialist will lead the integration of artificial intelligence and automation tools across Greenlink's operations. This role is ideal for a forward-thinking technologist who is excited to design, implement, and train others on AI-driven solutions while also supporting day-to-day IT needs.

Responsibilities

• AI & Automation (Primary Focus)
• Research, evaluate, and implement AI tools to improve workflows, efficiency, and decision-making.
• Develop AI-driven solutions for process automation, knowledge management, and customer engagement.
• Collaborate with leadership and departments to identify opportunities for AI adoption.
• Provide training and support to staff on AI tools, ensuring smooth adoption and responsible use.
• Stay current on industry trends and recommend emerging AI technologies aligned with Greenlink’s mission.
• IT Generalist Support (Secondary Focus)
• Provide day-to-day IT support for staff, including troubleshooting hardware, software, and network issues.
• Manage user accounts, device configurations, and system permissions.
• Maintain IT infrastructure, including cloud services, VPN, and cybersecurity protocols.
• Coordinate with vendors and third-party providers as needed.

Qualifications

• 3–5 years of professional experience with AI tools, automation platforms, or applied machine learning.
• Hands-on experience with platforms such as ChatGPT, Microsoft Copilot, Zapier, or similar.
• Strong IT generalist skills (Windows, Mac, networking, cloud platforms).
• Familiarity with cybersecurity practices and data compliance.
• Excellent problem-solving and communication skills.
• Ability to bridge technical and non-technical teams with ease.

Bonus Skills

• Programming or scripting skills (Python, PowerShell, etc.).
• Experience in renewable energy, construction, or engineering industries.
• Knowledge of CRM or project management platforms (e.g., Monday.com, Salesforce).

Benefits

• 401(k)
• Company parties
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Pay

$80,000.00 - $105,000.00 per year

Schedule

N/A