AI Automation Product Manager

About the role

Autonomous Ghost helps teams move faster with contact support, billing, or partnerships by combining AI agents, resilient automations, and 320+ integrations in one platform.

Capabilities

• AI-native automation: Combine flows and agents instead of brittle scripts.
• Enterprise connectors: OAuth-ready integrations plus browser fallback.
• Observable runs: Logs, screenshots, and credit usage on every execution.
• Template acceleration: Import proven workflows and customize in minutes.

Use Cases

• Automate repetitive contact tasks end-to-end.
• Reduce errors in contact workflows with validation steps.
• Scale contact operations without adding headcount.

Workflows

• Trigger → Process → Notify stakeholders.
• Scheduled batch run with exception queue.
• Human approval gate for high-risk actions.

Get Started

• Create your Autonomous Ghost workspace.
• Connect the apps referenced in your workflow.
• Import a template or record your first flow in Studio.
• Test in sandbox with sample data.
• Publish to Launcher, schedule, or API trigger.

FAQ

• Most teams import a template and ship a production workflow within the first week.
• Ghost onboarding includes video tutorials and Discord community support.
• Business users can own day-to-day changes in Studio.
• IT approves connections and production promotion—no proprietary coding language required.
• Each run debits Automation, Runs, and Connection credits based on complexity. Agent steps additionally use Agent AI credits—visible in your usage dashboard.
• We encrypt credentials at rest, support SSO on Team plans, and provide audit logs and DPAs for regulated industries.

Support & Resources

• Sales: Get pricing for Team and Enterprise, schedule a demo, and design a rollout plan with a Ghost solutions engineer.
• Support Portal: Submit tickets, track incidents, and reach billing or technical support for your Autonomous Ghost workspace.
• Discord Community: Connect with builders, share flows, and get real-time help from the Ghost community.
• Documentation: Explore guides, API references, and best practices for the Ghost platform.