AGS Training Services PPC New Product (NPI) Instructor III - (E3)

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

What You'll Do

This posting is for a Kalispell, Montana-based New Product (NPI) instructor. This position is a combination technical instructor and technical expert role on existing and new products. The position is embedded in the business unit (BU) in Kalispell in order to learn the new PLC/NPI products (i.e. the new chambers, new mainframes, and new tools) for the BU, gain experience on the startup and sustaining production tasks on the tool, and develop/deliver initial classroom and hands-on training on the tool. Once the tool transitions to volume production, the NPI instructor will train up the volume instructor, who then takes over the product from a training ownership standpoint.

Due to the scheduling of PLC/NPI product development, the NPI instructor will often be researching, gaining knowledge/experience, and developing/delivering for several new tools/chambers at a time, so project management, training/presentation experience, and technical experience (mechanical, electrical, etc.) of semiconductor equipment is required.

Role Responsibilities

• Counsels and trains employees in the proper use of equipment and procedures by conducting training needs assessments, communicating with product groups to obtain current product information for course updates, managing multiple projects of diverse scope and complexity, directing project team members, representing AGS TS at divisional meetings, external conferences and industry task force activities, determining system utilization requirements, utilizing Technical Publications and System Product Business Groups to maximize technical documentation efficiencies, occasionally developing customized training materials per customer needs, training others in standard course development process/Instructional System Design (ISD), ensuring the correct revisions of product procedures and schematics, identifying and correcting procedural issues with the business unit, leading NPI training development projects with minimal support, developing hardware training student guides by identifying and describing information needs, using basic desktop publishing (PowerPoint and Word), submitting initial versions for review, revising and editing final copy, maintaining safe and healthy training environment by following organization standards and legal regulations, providing technical expertise and troubleshooting skills to assist with system repairs, ensuring system functionality can support course objectives, ensuring all safety retrofits are installed on the training systems, presenting technical training in house and at customer sites, conducting training classes by presenting job-specific classroom and hands-on learning environments and opportunities, managing classroom/lab activities to ensure fulfillment of course objectives, presenting and practicing safety per procedure, may train during off shift and/or weekends as assigned, actively certifying others, establishing new certification requirements, evaluating training by evaluating effectiveness of training to specific job applications, providing coaching and leadership to other instructors, serving as mentor to less senior instructors for class delivery, technical development and certification, anticipating, preventing and resolving customer satisfaction issues.
• Maintains operation of equipment by completing preventive maintenance requirements, following manufacturer's instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques.
• Maintains quality service by establishing and enforcing organization standards, demonstrating knowledge and understanding of the AGS Training Services organization and operations and the AGS organization, informing customers of additional AGS TS courses/products available, assisting Marketing in building customer relationships and selling AGS TS products, analyzing customer issues/needs to determine future training opportunities, deliver training solutions for customer needs.
• Maintains technical and instructional knowledge by attending educational workshops, reviewing publications, etc.

Qualifications

• Bachelor degree in engineering, education, or training, PLUS 4 years of professional semiconductor equipment experience in installation, programming, safety, maintenance, operation, troubleshooting, and repair of semiconductor machinery equipment (such as robots, programmable controllers, power supplies, pneumatics, vacuum systems, power distributions, facilities, high voltage systems, high current systems, and robot controllers), following manuals, specifications, blueprints, and schematics, and using hand tools, measuring instruments, and testing equipment
• If no Bachelor’s degree, 6 years of professional semiconductor equipment experience
• 2 years of formal or informal experience in education, performance based training, or training/presentation delivery to external customers is desirable and required to attain FKA instructional Developer within the first year.
• Preferred - Nationally recognized certification in “Instructional Design” or 2 years of formal or informal experience in curriculum development and/or instructional design.
• Excellent communication, presentation, problem solving, teamwork and interpersonal communication skills; Resourceful, able to work and learn independently where necessary; Highly self-motivated and dedicated professional
• Presentation skills, written communication, training delivery, project/information management, self-development, presenting technical information, self-confidence, dealing with complexity, Microsoft Office skills
• Equipment use: office equipment, power supplies, oscilloscopes, logic analyzers, volt meters, soldering irons, hand tools, power tools, and personal computers
• Semiconductor equipment skills: operations, preventive maintenance, corrective maintenance, alignments, calibrations, and system-level troubleshooting skills on analog/digital electronics
• Knowledge of MS Windows applications and computer networking a plus
• Experience in e-Learning a plus
• Experience in videography and photography a plus

Additional Information

• Time Type: Full time
• Employee Type: Assignee / Regular
• Travel: Yes, 50% of the Time
• Relocation Eligible: Yes