Aging Well Case Manager

You’ll Be Doing

• Work collaboratively with the Office of Healthy Aging (OHA) to provide case management services to clients who are part of the Office of Healthy Aging Case Management Programs.
• Provide in-home visits, monthly calls, and assist with care coordination to ensure client needs are addressed.
• Manage cases assigned by the program’s leadership or designee.
• Conduct initial and ongoing in-home assessments to determine care needs.
• Create person-centered plans and recommend services to address individual needs.
• Follow up with clients after the initial plan is implemented to reassess needs as appropriate.
• Collaborate with family/caregivers, service providers, and local authorities as necessary.
• Complete all paperwork promptly and maintain accurate client files.
• Advocate for services to meet client needs.

Requirements, Skills & Abilities

• High school diploma or equivalent required along with the Community Health Worker or Case Management Certification; associate’s degree in social work or related field preferred.
• Minimum 1 years' experience in a case management position or relevant training required; experience working with the elderly population preferred.
• Bilingual in Spanish a plus.
• Strong organizational, critical thinking, and time-management skills.
• Basic computer skills required; knowledge of Microsoft Office 365.
• Ability to communicate and effectively interact with a diverse population.
• Collaboration and teamwork.
• Must have a valid driver’s license, proof of auto insurance and car registration.
• Must authorize Child & Family to complete a motor vehicle records check.