Aging Well Case Manager

What You’ll Be Doing

You will work collaboratively with the Office of Healthy Aging (OHA) to provide case management services to clients who are part of the Office of Healthy Aging Case Management Programs. The Case Manager provides in-home visits, monthly calls, and assists with care coordination to ensure client needs are addressed. Hybrid Role, 20% Remote Work.

Your Main Priorities

While additional responsibilities are likely to arise on the job, you will primarily:

• Manage cases assigned by the program’s leadership or designee.
• Conduct initial and ongoing in-home assessments to determine care needs.
• Create person-centered plans and recommend services to address individual needs.
• Follow up with clients after the initial plan is implemented to reassess needs as appropriate.
• Collaborate with family/caregivers, service providers, and local authorities as necessary.
• Complete all paperwork promptly and maintain accurate client files.
• Advocate for services to meet client needs.

Requirements, Skills & Abilities

• High school diploma or equivalent required along with the Community Health Worker or Case Management Certification; associate’s degree in social work or related field preferred.
• Minimum 1 years' experience in a case management position or relevant training required; experience working with the elderly population preferred.
• Bilingual in Spanish a plus.
• Strong organizational, critical thinking, and time-management skills.
• Basic computer skills required; knowledge of Microsoft Office 365.
• Ability to communicate and effectively interact with a diverse population.
• Collaboration and teamwork.
• Must have a valid driver’s license, proof of auto insurance and car registration.
• Must authorize Child & Family to complete a motor vehicle records check.
• The ideal candidate will be required to meet all background checks and medical clearances required for the position.

Physical Requirements

Direct Service Staff: This position requires time sitting, standing, walking, driving, carrying and lifting up to 25lbs. This role also requires operating desktop, laptop and/or cell phone, and communicating with colleagues.