Agile Scrum/Flow Master

This position is with the NC DHHS to support the DPH Data Modernization project. The Agile Scrum/Flow Master will assist agile teams through ceremonies, plan and execute Epics and features, track daily assignments, prioritize tasks with stakeholders, remove obstacles, and coordinate release planning.

Responsibilities

• Facilitate all Scrum ceremonies (Daily Scrum, Sprint Planning, Sprint Review, Sprint Retrospective).
• Ensure the team maintains focus on delivering high-priority backlog items each sprint.
• Support the Product Owner with backlog refinement and maintaining a clear product backlog.
• Guide the team in achieving Definition of Done for all work items.
• Coach and mentor team members on Agile/Scrum best practices and foster a culture of transparency, accountability, and collaboration.
• Shield the team from external interruptions to maintain sprint focus.
• Foster an environment of collaboration, accountability, and transparency.
• Promote continuous improvement through retrospectives and feedback loops.
• Identify, track, and remove blockers affecting team delivery.
• Escalate risks and dependencies when necessary.
• Encourage proactive problem-solving and conflict resolution.
• Partner with Product Owners, stakeholders, and leadership to ensure alignment.
• Facilitate communication across teams when working in scaled Agile environments.
• Ensure the team has the tools and support needed (e.g., JIRA, Azure DevOps).
• Track and report on team performance metrics (velocity, burndown charts, cycle time).
• Use data and metrics to support transparency and informed decision-making.
• Maintain visibility of team progress for internal and external stakeholders.

Requirements

• Strong experience understanding and implementing Agile values, principles, and practices (i.e., Kanban, Scrum) based on Team's maturity. Required 7 Years
• Strong hands-on experience with tools like JIRA, Confluence, MS Project, MS Excel, MS Word, MS PowerPoint, and SharePoint. Required 7 Years
• Experience with JIRA to create/enhance dashboards, monitor progress of sprint/work flow, and providing statuses in a timely manner. Required 7 Years
• Demonstrated experience working on multiple priorities and/or projects simultaneously without impact to quality of work. Required 7 Years
• Experience working with stakeholders for backlog item prioritization, grooming, and understanding of epic/stories/tasks. Required 7 Years
• Experience with work breakdown and estimation, sprint planning, monitoring progress, and removing impediments to deliver solutions for business needs. Required 7 Years
• Strong experience using facilitation and communication skills with both technical and non-technical audiences. Required 5 Years
• Strong experience using risk and business impact analysis and reporting skills. Required 7 Years
• Experience in gaining buy-in and support from stakeholders. Required 4 Years
• Experience managing, maintaining, and analyzing data to derive meaningful and actionable insights about the portfolio. Required 4 Years
• Demonstrated experience using effective leadership, interpersonal, and conflict resolution skills. Required 4 Years
• Demonstrated experience working with planning just enough, just in time to START moving forward. Required 4 Years
• Certified Agile Scrum Master or Kanban Flow Master. Required 5 Years
• Experience with Program Increment (PI) planning and tracking dependencies across functional teams. Required 3 Years
• Demonstrated experience on the technical side of the application development cycle to support the agile teams in driving enhancements and projects. Required 7 Years
• Certified SPC or SAFe agilist in SAFe transformation. Desired 3 Years
• Certified Project Manager. Desired 5 Years

Benefits

• Long-Term Stability: Multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Quality healthcare benefits for you and your family.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• Green Card Assistance: Support for immediate Green Card processing, if required.