Agile Delivery Lead

About the role

NiSource is one of the largest fully regulated utility companies in the U.S., serving millions of customers across six states. The Agile & Delivery Enablement (ADE) team exists to improve how NiSource delivers business value by enabling effective delivery practices, operating model adoption, and organizational agility. ADE partners with other departments across IT and business leaders to establish delivery standards, develop delivery capabilities, support organizational transformation initiatives, and continuously improve the effectiveness of teams.

The Agile Delivery Lead (ADL) is accountable for enabling predictable, high-quality delivery of business value outcomes across one or more agile teams. This role combines delivery leadership, agile enablement, and stakeholder alignment to ensure teams operate effectively, and delivery outcomes align with NiSource business priorities. The ADL partners closely with IT Leadership, Product Owners, Engineering, Architecture, the Project Management Office, and Business stakeholders to translate strategy into execution while continuously improving delivery flow, transparency, and outcomes.

Responsibilities

• Own end-to-end delivery outcomes for assigned products or value streams
• Ensure work is planned, sequenced, and delivered predictably
• Provide transparency into delivery progress, forecasts, and constraints
• Coach teams and leaders on effective Agile practices (e.g., Scrum, PSK, Kanban)
• Ensure agile events are effective, outcome-focused, and aligned to delivery goals
• Drive a culture of continuous improvement, accountability, and psychological safety
• Actively identify and manage delivery risks, dependencies, and impediments that impact outcomes
• Coordinate planning and sequencing across multiple teams or workstreams
• Support vendor partner management and the Project Management Office when required for governance, financial reporting, or regulatory delivery needs
• Support the Product Owner or Technical Delivery Manager in translating business priorities into delivery roadmaps and execution strategies
• Support communication of delivery forecast, risks, and trade-offs to leadership using data-driven insights and options
• Ensure data integrity, flow visibility, and adherence to delivery standards using NiSource approved tooling

Requirements

• Bachelor's Degree or equivalent work experience
• 5+ years of experience in Agile delivery roles (e.g., Scrum Master, Delivery Lead, Project/Program delivery)
• 5+ years of working knowledge with Scrum, Kanban, and hybrid Agile approaches
• 5+ years of using Jira (and related tools) for delivery management and reporting
• Demonstrated experience managing delivery across multiple teams or complex initiatives
• Proven stakeholder communication and facilitation skills

Preferred Qualifications

• Master's Degree in IT, Computer Science, or a related discipline
• Prior technical, analyst, or engineering background
• Experience in regulated or enterprise environments
• Experience working across platform, integration, or shared-service teams
• Familiarity with DevOps, CI/CD, or flow-based metrics

Benefits

• Relocation assistance provided
• 10% annual bonus

Pay

Salary: $113,500 - $170,300

Schedule

Hybrid - 3 days on location

Location

Columbus, OH or Merrillville, IN

Additional Information

As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.