Agile Delivery Lead

Day-to-Day Responsibilities

• Serve as the Scrum Master for an assigned product team, facilitating Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives, and backlog refinement.
• Own and optimize Jira processes including backlog organization, workflows, dashboards, story management, and Agile reporting.
• Partner closely with Product Managers and Engineering teams to maintain backlog health, prioritize work, remove blockers, and improve sprint execution.
• Identify opportunities to automate manual Product and Agile workflows using AI tools such as Claude, Atlassian Intelligence, or similar technologies.
• Track and communicate delivery metrics including velocity, cycle time, predictability, dependencies, risks, and blockers.
• Influence Product Managers, Engineering teams, and cross-functional stakeholders to adopt effective Agile practices without direct management authority.
• Help standardize Jira workflows, backlog management practices, reporting, and Agile processes across multiple product teams as the role expands into Product Operations.
• Drive continuous process improvements that increase delivery efficiency, reduce operational friction, and improve Agile maturity across the organization.

Minimum Requirements

• 5 years of experience as a Scrum Master, Agile Delivery Lead, or similar Agile delivery professional supporting software development teams.
• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM I/II) certification required.
• Strong hands-on Jira expertise including backlog management, workflows, dashboards, reporting, and process optimization.
• Experience with Confluence and Microsoft 365.
• Strong understanding of Agile/Scrum principles, ceremonies, coaching, facilitation, and conflict resolution.
• Experience partnering closely with Product Managers and Engineering teams throughout the product development lifecycle.
• Proven ability to influence cross-functional teams and drive process adoption without direct authority.
• Strong process improvement mindset with experience identifying inefficiencies and implementing more scalable ways of working.
• AI-forward mindset with hands-on experience or strong interest in using tools such as Claude, Atlassian Intelligence, Rovo, Copilot, or similar AI solutions to improve Jira workflows, reporting, backlog management, and delivery processes.

Preferred Qualifications

• Experience supporting multiple Agile product or software development teams.
• Experience standardizing Jira workflows, Agile processes, or delivery practices across teams.
• Experience within a scaled Agile or SAFe environment, including PI Planning or cross-team synchronization.
• Advanced Agile certifications such as A-CSM, CSP-SM, SAFe Scrum Master (SSM), or SAFe Advanced Scrum Master (SASM).
• Experience using AI-powered tools to automate reporting, documentation, backlog management, or other Product Operations workflows.
• Experience with state/local government technology or GovTech software organizations.
• Experience mentoring Scrum Masters or coaching Product and Engineering teams toward higher levels of Agile maturity.