Agile Coach

The role

You will thrive in this role if you are:

• A curious problem solver who challenges the status quo
• A collaborator who values teamwork and knowledge-sharing
• Excited by the intersection of technology, creativity and data
• Experienced in Agile methodologies and consulting (a plus)

Role responsibilities

• Leadership and Facilitation of Key Events
• Organize and lead Program Increment (PI) Planning events to align teams on shared objectives and dependencies, ensuring strategic and operational alignment.
• Must understand release frequency and work closely with the Release Manager.
• Facilitate the Scrum of Scrums (SoS) to identify and address cross-team impediments and ensure effective coordination among teams, escalating to management when needed.
• Oversee the Product Owner Sync (PO Sync) to align priorities, manage dependencies, and support timely delivery of features.
• Conduct the Inspect & Adapt (I&A) workshops at the end of each PI, identifying systemic issues and driving continuous improvement across the ART.
• Manage regular ART Syncs with key stakeholders to communicate progress, assess program risks, and ensure strategic alignment.
• Agile Coaching and Culture Building
• Act as an Agile Coach for teams within the ART, providing guidance on SAFe principles, Lean-Agile practices, and continuous improvement.
• Champion Agile values and ensure adherence to SAFe processes, while fostering a culture of collaboration, transparency, and accountability across teams.
• Support and mentor Scrum Masters, Product Owners, and other Agile team members in refining their practices to optimize team performance.
• Risk and Dependency Management
• Proactively manage and resolve program-level risks, impediments, and dependencies in collaboration with team leads, Product Managers, and other stakeholders.
• Utilize data and feedback to facilitate informed decision-making and maintain a smooth flow of work throughout the ART.
• Stakeholder Alignment and Communication
• Build and maintain strong relationships with Product Management, Solution Architects, and Business Owners to ensure clear communication of priorities and alignment with organizational strategic goals.
• Serve as a point of contact for stakeholders, providing visibility into ART progress, escalating issues as necessary, and managing expectations.
• Metrics and Continuous Improvement
• Utilize key metrics to track ART performance, identify trends, and inform actions that improve team and program effectiveness.
• Lead initiatives for continuous improvement, leveraging feedback and data to optimize processes and remove inefficiencies within the ART.

Must have qualifications

• Minimum of 5+ years in a leadership role within Agile frameworks (preferably SAFe), with experience as an Agile Coach, Scrum Master, or in similar roles supporting large-scale Agile delivery.
• Strong facilitation and coaching skills, with an in-depth understanding of Lean-Agile principles and practices.
• Proven ability to lead cross-functional teams, manage dependencies, and foster collaboration across diverse teams.
• Excellent communication and stakeholder management skills.
• Analytical mindset with the ability to interpret and leverage metrics to drive improvements.
• Experience with tools such as Jira, Rally, or similar Agile project management platforms.

Nice to have qualifications

• Certifications: SAFe certification preferred (e.g., SPC); additional Agile certifications (e.g., CSM, PMI-ACP) are a plus.