Agile Coach
Tata Consultancy Services · Charlotte, NC · 3 wk ago
Information TechnologyFull-time
About the role
This position is responsible for managing the company's social media presence and engaging with customers online.
Responsibilities
- Develop and execute social media strategies to increase brand awareness and customer engagement.
- Create and manage company profiles on various social media platforms.
- Analyze social media metrics to measure performance and make data-driven decisions.
- Respond to customer inquiries and comments in a timely manner.
- Collaborate with cross-functional teams to integrate social media efforts with broader marketing initiatives.
Requirements
- Bachelor's degree in Marketing, Communications, or related field.
- 2+ years of experience in social media management or a similar role.
- Strong understanding of digital marketing principles and analytics tools.
- Excellent written and verbal communication skills.
- Proficiency in social media management tools such as Hootsuite, Buffer, etc.
Qualifications
- Experience with SEO and content creation.
- Knowledge of graphic design and video editing.
- Ability to work independently and manage multiple projects simultaneously.
Skills
- Strategic thinking and problem-solving skills.
- Attention to detail and ability to meet deadlines.
- Customer service orientation.
Benefits
- Competitive salary and benefits package.
- Flexible working hours.
- Professional development opportunities.
Pay
$50,000 - $60,000 annually.
Schedule
Full-time, Monday through Friday, 9 AM to 6 PM.