Agentic Experience Product Manager

About the role

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager on the Agentic Experiences team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You own the agentic conversational container — the persistent surface where customers meet our agents — including the features and interactions within it and the strategy for rolling it out to customers. As a core leader, you are responsible for acting as the voice of the customer and developing products that provide customer value in an experience whose behavior is probabilistic, not scripted. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial