Agency of Choice Specialist (Program Analyst 2)

About the role

The Office of Developmental Disabilities Services (ODDS) is an office within the Oregon Department of Human Services (ODHS). ODDS provides new opportunities to link services for the growing number of Oregonians who have intellectual or other developmental disabilities. The goal of ODDS is to help individuals with intellectual or other developmental disabilities remain as independent as possible. Programs include employment, residential services, services coordination, program development, licensing and quality of care initiatives. Over 31,000 Oregonians are receiving one or more of these services in various programs located throughout the State.

The ODDS Licensing Unit oversees a statewide program responsible for licensing and the quality of care in programs serving individuals with intellectual/developmental disabilities. This includes the licensing of adult and child foster homes, and 24-hour residential facilities. It oversees and is responsible for the Medicaid agency certification of agencies and the endorsement of 24-Hour Residential programs, Supported Living programs, Employment programs and Professional Behavior Support Services. It also certifies Support Service Brokerages throughout the state. Through licensing and certification, the ODDS Licensing team ensures that providers of services comply with requirements for federal and state reimbursement. The ODDS Licensing team conducts complaint investigations and determines necessary corrective action up to and including civil penalties or revocation of a license or certificate.

As an Agency of Choice Specialist, you will be responsible for evaluating and analyzing workforce capacity trends to ensure the individual receiving DD Services is at the center of the decision-making process regarding the services they need while preventing or mitigating disruptions to support and services. Through collaboration with individuals, providers, and interagency units, the Agency of Choice Specialist will collaborate to assist with contracts with agencies, help with program development, technical assistance, and training to maintain standards related to the OARs and provide quality assurance reviews.

Responsibilities

• Evaluating licensing processes to help create streamlined processes
• Making licensing decisions regarding adult foster homes for adults with developmental disabilities
• Issuing notices of corrective action and following up on corrective actions/sanctions
• Training and other material development for ODDS licensing and Providers
• Giving consultative advice and recommendations, both oral and written, on Department policy; and on the programmatic and management aspects of licensing
• Adapting existing or creating new procedures to solve program issues
• Ensuring that the process of licensure is timely and consistent with Oregon statute and rule

Qualifications

Any combination of experience or education equivalent to five years of experience coordinating or administering a program related to health, human, social and/or disability services.

Education in Business or Public Administration, Behavioral or Social Sciences, health or human services, or similar related degree will substitute for experience based on the following:

• An associate degree in any of the listed areas substitutes for 18 months of experience
• A bachelor's degree in any of the listed areas substitutes for three (3) years of experience
• A master's degree in any of the listed areas substitutes for four (4) years of experience
• A doctorate degree in any of the listed areas substitutes for five (5) years of experience

Skills

• Experience working in developmental disability services
• Experience using time management, organization, and prioritization skills to track and complete tasks
• Experience communicating clearly and cross-culturally in writing, directly, or virtually including public relations and public speaking
• Experience developing policies, procedures, training materials, guidance documents, and other resources to support internal and external partners
• Experience interpreting rules and policy, providing advice, conducting reviews, and conducting quality improvement activities
• Experience using critical thinking and analytical skills including using sound judgement to identify successful solutions to problems

Pay

Salary range: $5,458 - $8,352 per month (non-PERS qualifying AA-Rate). If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95% (AP-Rate). Annual salary increases until you reach the top of the listed salary range. Cost of Living Adjustments.

Schedule

• Typical work schedule: Monday – Friday, 8:00 a.m. – 5:00 p.m. Pacific Standard Time (PST)
• Eligible for hybrid work format; during initial training period, may be required to report to the Salem office for meetings and training sessions based on business needs
• Flexible work schedule available to ensure services are provided timely
• Overnight travel, evening and/or weekend work one or more times each month
• Occasionally available for evening and weekend work

Benefits

• ODHS Employee Resource Group communities that promote shared learning
• Cost of Living Adjustments
• Annual salary increases (until you reach the top of the listed salary range)
• Amazing benefits package
• Possible eligibility for the Public Service Loan Forgiveness Program

Additional information

This is a permanent, full-time position represented by the Service Employees International Union (SEIU). If selected as a finalist, a criminal history and background check will be conducted; adverse results may lead to disqualification. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you must complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States; ODHS uses E-Verify. This position is a mandatory reporter of suspected child abuse and/or neglect. Free parking is available at the Salem office, with access to a variety of food choices and other services nearby. Veterans' and Oregon National Guard preference applies for eligible candidates who meet qualifications. Recruiter: Dereen Jalal, Dereen.Jalal@odhs.oregon.gov, 503-910-7744 (call or text). For ADA accommodation requests or application questions, contact ADA.DHS@dhsoha.state.or.us. Job requisition: REQ-208130. Posting dates: 10/19/2026 – 10/26/2026 (closes at 11:59 PM PDT/PST).