Agency Manager - State Farm Agent Team Member

State Farm | West Columbia, SC

About the role

Liz Portee State Farm is looking for an experienced Agency Manager to lead our team’s day-to-day performance and operations. This role is the go-to person for the team: the one they report to, bring problems to, and are held accountable by. You’ll drive coaching, performance, scheduling, and culture — keeping the office running smoothly day to day, working closely with the agency owner on direction and goals.

Responsibilities

• Directly manage and supervise agency staff — coaching, performance, and day-to-day accountability
• Lead daily operations, sales, retention, and service to hit agency goals
• Track team performance and flag issues or opportunities to the agency owner
• Handle day-to-day escalations and solve problems as they come up
• Ensure the team follows agency processes, policies, and compliance standards
• Build a strong team culture that retains good employees

Requirements

• Proven leadership or supervisory experience (managing people, not just performing)
• Strong communication, coaching, and organizational skills
• Ability to manage multiple people and priorities in a fast-paced environment
• Insurance, business, or client relations experience preferred
• Property & Casualty and Life & Health Producer licenses (must have or be willing to obtain immediately)

Qualifications

Great backgrounds for this role include candidates from military, banking, call centers, financial services, insurance, sales, healthcare, hospitality/retail, teachers, or mortgage lending — especially those who’ve run a team or office before.

You’ll thrive here if you have:

• Real experience managing and leading a team — not just individually producing
• Comfort holding people accountable, giving feedback, and having tough conversations
• Clear and confident communication, especially under pressure
• Organization to keep multiple people and priorities on track at once
• Desire to lead a team without needing to be the final decision-maker

Benefits

• Health insurance (monthly health stipend)
• Paid time off, including holidays
• Training & development
• Bonus based on performance
• Competitive salary with salary/commission structure

Pay

$40,000.00 - $55,000.00 per year

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our office is located in West Columbia, SC. We have been a State Farm agent since 2012 and have received awards including Ambassador Travel and Legion of Honor.