Agency-Growth Manager

About the role

As a Growth Manager at Perform[cb], you will be the strategic lead responsible for client success, account growth, and program excellence. You will manage communications, strategy, and results across affiliate programs while collaborating with internal stakeholders to ensure delivery at the highest level.

Responsibilities

• Serve as the primary strategic contact for assigned clients.
• Set and track SMART goals (2–4 per client) with a goal of 75% success rate.
• Recommend optimizations and promotional strategies aligned with client KPIs.
• Deliver weekly performance reports tailored to client needs.
• Care for compliance and tracking management, coordinating reversals and order inquiries with Compliance and clients.
• Ensure all tracking platforms are functional and properly integrated.
• Educate clients on tracking/reporting protocols.
• Assign and track tasks for Partner Coordinators via Asana.
• Understand and manage client contracts, billing terms, and renewals.
• Proactively lead renewal negotiations with focus on pricing and client satisfaction.

Requirements

• 2+ years in affiliate marketing or performance-based media.
• 2+ years in account/client management roles.
• Hands-on experience with affiliate networks (Impact, CJ, Rakuten, ShareASale, AWIN, Partnerize).
• Strong analytical and communication skills.
• Experience with tools like Google Workspace, Salesforce (CRM), Asana, Jira.
• A background in e-commerce, marketing analytics, or product feeds is a plus.
• Exceptional organization and multitasking abilities.
• Proven ability to lead with accountability in a remote-first environment.

Qualifications

• 2+ years in affiliate marketing or performance-based media.
• 2+ years in account/client management roles.
• Hands-on experience with affiliate networks (Impact, CJ, Rakuten, ShareASale, AWIN, Partnerize).
• Strong analytical and communication skills.
• Experience with tools like Google Workspace, Salesforce (CRM), Asana, Jira.
• A background in e-commerce, marketing analytics, or product feeds is a plus.
• Exceptional organization and multitasking abilities.
• Proven ability to lead with accountability in a remote-first environment.

Skills

• Strong analytical and communication skills.
• Experience with affiliate networks (Impact, CJ, Rakuten, ShareASale, AWIN, Partnerize).
• Hands-on experience with tools like Google Workspace, Salesforce (CRM), Asana, Jira.
• Background in e-commerce, marketing analytics, or product feeds is a plus.
• Exceptional organization and multitasking abilities.
• Proven ability to lead with accountability in a remote-first environment.

Benefits

• Flexible Hours & Unlimited PTO – because your life doesn’t revolve around a 9–5.
• 100% Company Paid Major Medical coverage + optional additional dependent benefits.
• 100% Company Paid Dental & Vision coverage + optional additional dependent benefits.
• 100% Company Paid Life and AD&D insurance.
• 100% Paid long-term and short-term disability.
• 401k plan with Vanguard + generous company match.
• A dedicated Director of Experience and Engagement focused solely on making your workday more enjoyable.
• A mission-driven environment where Thinking Bigger is in our DNA.
• A diverse and inclusive team that values your unique perspective.

Pay

• Competitive compensation package based on experience and qualifications.

Schedule

• Remote-first work environment.