Affordable Senior Housing Community Manager

Full time, day shift: 8:00 AM – 4:30 PM at Oakhurst Place – LSS Affordable Senior Housing in Delaware, Ohio.

About the Organization

Lutheran Social Services of Central Ohio puts its mission—Creating a better world by serving people in need—into action every day. Across 21 Ohio counties, LSS addresses food, shelter, safety, and healing through food pantries, homeless shelters, domestic-violence services, health care, affordable-housing communities, and other programs that uplift families and strengthen communities. LSS Affordable Housing provides reliable, affordable apartments to more than 1,000 seniors at 21 sites.

Responsibilities

• Conduct all move-ins, move-outs, and re-certifications in accordance with the current HUD Occupancy Handbook 4350.3 and LSS requirements (25%).
• Maintain and process all resident, vendor, and facility files per HUD and LSS requirements, including processing vouchers, tenant documents, and corrections using HUD software and secure connections (TRACs system) (25%).
• Promote the highest quality of life for residents by managing the building and grounds to ensure they meet the highest quality standards and stay within the assigned HUD facility’s operating budget (10%).
• Supervise all staff, including the Assistant Manager, Service Coordinator, Maintenance, and Housekeeping staff (10%).
• Ensure adherence to the established budget for the assigned HUD facility and participate in the preparation of annual operating budgets, capital plans, special claims requests, and reserve-for-replacement requests (10%).
• Address resident relations, grievances, and eviction proceedings in a timely and professional manner according to LSS policies and procedures (5%).
• Maintain professional contact with the community, HUD, and other local and government agencies to foster productive relationships (5%).
• Create and analyze reports, statistics, and studies to ensure program effectiveness; provide a monthly management summary to the supervisor (5%).
• Assist with training programs and file audits as needed (5%).
• Perform all other duties as necessary.

Requirements

• High school diploma or GED.
• Associate or bachelor’s degree in business or a related field preferred.
• Experience in apartment management, HUD-subsidized Section 8 housing, or a similar program preferred.
• Valid Ohio driver’s license, access to reliable insured transportation, and ability to meet LSS insurance standards.

Benefits

• Health insurance
• Tuition Reimbursement Program
• 403(b) retirement plan with employer-matched savings
• Dental and vision insurance
• Medical and Childcare Flexible Spending Accounts (FSA)
• Health Savings Account
• Paid time off and 12 paid holidays
• Discount Marketplace
• Opportunity to make a positive impact on individuals and the community

Some part-time positions may be eligible for select benefits.