Affordable Regional Manager - Knoxville, TN

Role Overview

As a Regional Manager, you'll be the driving force behind a portfolio of affordable housing communities. You'll sharpen operations, keep financial performance on track, and build teams that deliver.

Why You'll Love Working Here

• Competitive compensation that reflects the market and the impact of the role
• Monthly bonus opportunities tied to achievable KPIs
• Medical, dental, and vision benefits starting the 1st of the month following your hire date
• Company-provided life insurance, short-term disability, and long-term disability coverage
• 401(k) eligibility after 90 days, with company match
• Vacation, sick, and personal time accrual to help you recharge
• 10 paid holidays each year
• Cell phone reimbursement to support you while you're out in the field

Your Day-to-day Will Look Like

• Keep your finger on the pulse of property performance by tracking NOI, NRI, bad debt, management fees, and physical occupancy against budget
• Be out where the action happens — maintaining a near-daily on-site presence across your portfolio (a minimum of 4 days per week), including a formal site visit and inspection at each property every week to review curb appeal, apartment home readiness, and maintenance standards
• Partner with Community Directors to review monthly financials, identify variances, and turn insights into decisive corrective action
• Own the property-level action plans Community Directors build for underperforming assets, holding them accountable for progress, while also driving your own portfolio-level strategy
• Stay on top of AR and AP performance across the portfolio, spotting trends and outliers early so you can speak with confidence to the RVP and Asset Management
• Lead monthly formal site inspections across your properties to keep them sharp, prepared, and performing at their best

Compliance Confidence

• Keep every property audit-ready and in full compliance with LIHTC, HUD, Section 8, and applicable state program requirements
• Prepare properties for REAC, MOR, and state agency inspections, then lead sharp, effective corrective action plans when findings arise
• Audit income certifications, recertifications, and waitlist management for accuracy and timeliness

Team Leadership & Support

• Meet one-on-one with each of your Community Directors every week to align on performance, priorities, and how you can support them
• Coach, develop, and hold your Community Directors accountable across your assigned portfolio
• Play an active role in hiring, onboarding, and training on-site leasing and management teams so they walk in ready to succeed

Resident & Community Connection

• Drive timely, professional resolution of resident concerns and escalations with a focus on service and solutions
• Partner on marketing and leasing strategies that help communities reach and maintain target occupancy
• Champion resident retention and community engagement efforts that turn residents into neighbors who stay

Regional Manager Must Haves

• 2-4 years of property management experience, including experience in a multi-site or supervisory role
• Affordable housing experience is a must — LIHTC, HUD, Section 8, and state program knowledge will help you hit the ground running
• A road-ready leader who thrives in the field, with a minimum of 4 days per week visiting and supporting properties (estimated 80% travel)
• A valid driver's license and the ability to travel regularly to assigned communities
• Experience with RealPage/OneSite, Yardi, Fortress, or similar property management software

Nice to Have

• TCS, COS, HCCP, or CPM