Affordable Leasing Agent

Location: New Columbia Apartments | Portland, OR

About Us

Income Property Management recently acquired C&R Management Group, reshaping the long-standing history of both companies to Commercial and Residential Management Group (CRMG). This strategic alliance allows us substantially greater purchasing power with our vendors and suppliers. It also enables us to attract skilled, talented employees seeking a career with a successful and stable organization. We offer associates a variety of opportunities for growth through training and experience.

About the Role

The Affordable Leasing Agent will be responsible for facilitating the apartment leasing process at the 796-unit New Columbia Apartments community, which includes playgrounds, community gardens, and a village market. This role involves conducting property tours, processing resident applications, responding to resident questions and concerns in a professional and timely manner, and completing weekly or monthly reports on leasing activity and occupancy. Additionally, the agent will support community-building efforts to foster a safe, inclusive environment and verify eligibility based on program guidelines like LIHTC, PHB, and RAD.

Responsibilities

• Facilitate the apartment leasing process.
• Conduct property tours for prospective residents.
• Process resident applications and verify eligibility based on program guidelines (LIHTC, PHB, RAD).
• Respond to resident questions and concerns in a professional and timely manner.
• Complete weekly or monthly reports on leasing activity and occupancy.
• Support community-building efforts and help foster a safe, inclusive environment.

Requirements

• One (1) year of previous customer service experience (required).
• Previous affordable property management experience (preferred).
• Basic experience with MS365 including Outlook, Teams, Word, and Excel.
• Ability to effectively deal with a diverse population in a professional, constructive, and productive manner.
• Ability to prioritize and coordinate details of multiple projects or tasks.
• Basic math skills such as addition, subtraction, multiplication, division, and percentages.
• Good verbal, written, and interpersonal communication skills.
• Strong organizational skills, attention to detail, self-motivated, and high energy.
• Awareness and ability to adhere to all landlord/tenant laws, State and Federal Labor Laws, Fair Housing, and safety protocols.
• High School degree or equivalent.
• A current valid driver’s license, a clean driving record, and proof of auto insurance.

Pay

Hourly Rate: $21.00-$23.00/hr.

Schedule

Full-Time, Monday-Friday, 8:30 AM-5:00 PM (40 hours per week).

Benefits

• Eligible for benefits first of the month following 30 days of employment.
• Medical, Dental, and Vision Insurance.
• Employer-paid Life Insurance.
• Employee-paid Voluntary Insurance options.
• Flexible Spending Medical/Dependent Care Savings Account.
• 401(k) program with employer match (eligible first of the month after 90 days of employment).
• Employee Assistance Program (available from first day).
• Paid Sick Time and Vacation.
• Ten (10) paid Holidays and birthday time off.
• Monthly $25.00 cell phone stipend and mileage reimbursement.