Affordable Housing Training Associate

About the role

Are you an affordable housing or property management professional who enjoys sharing your knowledge, helping others solve problems, and explaining complex information in a way that makes sense? This role offers an opportunity to take your experience in affordable property management, affordable housing, or community development and use it to help employees across our Community Development division build the knowledge and skills they need to succeed.

This role is ideal for someone who brings strong facilitation skills, adult learning expertise, and experience in property management or affordable housing. The position offers a hybrid schedule with semi-monthly travel to the Columbia office for new hire orientation and requires comfort engaging teams of all sizes both in person and virtually.

What You Will Be Doing

• Apply your affordable housing, property management, and community development knowledge to support employees across the organization.
• Help employees understand affordable housing and property management practices, processes, systems, and other technical information necessary to perform their roles effectively.
• Design and deliver technical and soft skills training programs tailored to employee needs in property management and community development.
• Share technical knowledge through presentations, training sessions, demonstrations, guides, manuals, and other resources for virtual, in-person, and one-on-one learning.
• Develop your training and facilitation skills while creating interactive and engaging presentations and learning materials with support from the Learning & Development team.
• Support blended learning solutions, including e-learning modules, webinars, in-person sessions, and microlearning resources.
• Collaborate with property management, community development, cross-functional teams, and leadership to identify knowledge and training needs and support organizational change initiatives.
• Gather surveys, assessments, feedback, and performance information to help evaluate training effectiveness and identify opportunities for improvement.
• Maintain training records, attendance, assessments, and retraining requirements in relevant systems, including SharePoint and LMS platforms.
• Stay current on affordable housing and property management industry practices while continuing to develop knowledge of training, facilitation, and learning methodologies.
• Produce quarterly reports on training programs, participation, and outcomes for senior leadership.
• Perform other related duties as required.

Required Qualifications

• 3+ years’ experience in affordable property management, affordable housing, or community development.
• Bachelor’s degree in real estate, housing, community development, urban planning, business, public administration, or a related field; or related experience and/or certifications.
• Experience with property management software, Yardi Voyager Affordable platform preferred.
• Excellent organizational and communication skills with the ability to clearly explain information to others.
• Comfortable presenting to teams of various sizes and delivering information in virtual and in-person environments.
• Flexible, self-directed, and able to manage multiple projects in a fast-paced environment.
• Proficient in Microsoft 365 applications (Excel, Word, PowerPoint, Outlook) and web-based tools.

Preferred Qualifications

• Experience training, facilitating, presenting, providing technical assistance, or supporting the development of others.
• Knowledge of adult learning principles, instructional design, and evaluation methods.
• Familiarity with AI tools, multimedia training platforms, and e-learning software.
• Strong analytical skills to evaluate learning effectiveness and recommend improvements.
• Project management experience with the ability to manage multiple initiatives simultaneously.
• Emotional intelligence to work with staff at all levels of the organization and adapt communication and training approaches to different audiences.

Pay

The pay range for this position is $65,000 – $80,000. The salary range represents the low and high end of what may be paid for this position. It is not typical for an individual to be hired at or near the top of the pay range, and compensation decisions may be influenced by a variety of factors, including skills, qualifications, experience, and location.

Benefits

• Annual performance bonuses and generous paid leave programs.
• Dental, health, and vision care plans.
• Family-building benefits such as adoption and surrogacy support.
• Flexible work arrangements to promote work-life balance.
• Health advocacy, an Employee Assistance Program (EAP), and mental health benefits.
• Financial education, wellness programs, and auto-enrollment in the company’s 401(k) plan with employer matching contributions.
• Access to learning and development opportunities, including tuition reimbursement for job-related courses and certifications.