AFC Senior Systems Technician - 103
MBTA · Boston, MA · 1 mo ago
EngineeringFull-time
We need to output HTML fragment with sections: headings
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO etc). Must not create sections with filler like "commensurate with experience". Must not invent or summarize away detail. We need to parse the posting. Key sections: - Vision/mission/values paragraph at start: "At the MBTA, we envision a thriving region...". That's about the role? Could be "About the role" or "About MBTA". Probably "About the role". We'll put that in
. - Job Summary: "The AFC Senior Systems Technician-103 will assist..." That's also part of job summary; could be under About the role or separate "Job Summary". Since we have headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can put job summary under About the role. - Duties & Responsibilities: long list. We'll put under
Responsibilities
with- items. - Minimum Requirements & Qualifications: list. Could be under Requirements and Qualifications? The headings list includes Requirements and Qualifications separate. We can split: Requirements (maybe minimum requirements) and Qualifications (preferred?). But we have "Minimum Requirements & Qualifications" heading in posting. Could treat as Requirements. Also there is "Preferred Experience & Skills". That could be Skills. - Job Conditions: many bullet-like statements but not list; could be under Requirements? Might be part of Qualifications? But we can treat as Requirements as well. - Disclaimers etc: remove. - Benefits: The posting mentions "Intern / Co-Op Benefits" but that's for interns, not this role. No benefits listed for this role. So we should NOT create Benefits section because no specific content. - Pay: Not mentioned. So no Pay section. - Schedule: Not explicitly mentioned except ability to work all shifts, 24/7 etc. That's schedule info. Could be under Schedule? The posting says "Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary..." That's schedule info. So we can include a Schedule section with that detail. But we must not create sections with filler like "varies". This is specific: ability to work all shifts, 24/7. So we can include Schedule. Now we need to ensure we preserve all substantive info. Let's extract. First paragraph: "At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, sustainability, culture, and accessibility, and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed." That's about the organization; we can put under About the role. Job Summary: "The AFC Senior Systems Technician-103 will assist in the maintenance and repair of all automated fare collection devices and subcomponents and maintain or troubleshoot all power or network problems in the Bus and Subway system." We can include that as part of About the role or separate heading? Since we have About the role, we can combine. Now Responsibilities: list each duty. Let's extract duties list from "Duties & Responsibilities" paragraph. It's a long sentence with many items separated by periods. We'll split into separate
- items. List: - Troubleshoot and correct AFC equipment defects in a safe and efficient manner as directed by open AFC work orders in Service Now or by AFC management staff. - Manage the component repair to AFC equipment at the workbench level. - Perform workbench maintenance on all automated fare collection equipment and components. - Ensure maintenance, diagnostic and repair work on all AFC equipment and components. - Assist the AFC Systems Technicians on an as needed basis. - Repair defective electronic and electromechanical equipment modules, subassemblies, and microprocessor based printed circuit boards through replacement of parts and components. - Troubleshoot and repair defective electrical boards in workbench facility equipment or power panel boards, circuit breakers, receptacles and/or associated equipment. - Utilize various testing equipment to conduct diagnostic and functional tests on devices and electrical or network systems connections. - Perform inspections and tests on equipment to determine operating performance. - Repair and service all subcomponents of devices. - Troubleshoot network communications and dataflow to help assess local area network (LAN) and wide area network (WAN) problems in stations and facilities. - Troubleshoot electrical and mechanical failures in modules, components of microprocessor-based equipment, and electrical systems in the field and workbench. - Use AFC proprietary software (CCS/FareGo Data) to research and correct issues. - Perform scheduled preventive maintenance procedures to all fare collection equipment, power panel boards, circuit breakers or associated equipment as required or directed. - Complete and maintain accurate and timely preventive and corrective maintenance records on Service Now module utilizing company issued tablet. - Perform repair and maintenance on equipment in a cost-effective and timely manner. - Respond to company issued cell phone calls, e-mails, and associated messages in a timely manner. - Work any and all shifts and/or locations as assigned or directed. - Respond to each inquiry, whether from a customer, vendor or co-worker in a courteous and professional manner. - Respond to emergencies twenty-four (24) hours, seven (7) days per week. - Drive a company vehicle to visit work sites and to assist at emergencies and/or events as needed. - Perform all other duties and projects that may be assigned. - Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. We should keep all. Now Minimum Requirements & Qualifications: List: - A high school diploma or equivalent (G.E.D.) from an accredited institution. - Three (3) years of experience in the diagnosis, repair and maintenance of electronic and electromechanical equipment and components. - Ability to comprehend, communicate and respond to instructions, orders, signs, notices, inquiries, etc. - Successful applicant must have English language skills required for the effective performance of the position. - Hold a current full-time AFC classification covered by the Local 103 contract. - Valid Massachusetts Journeyman Electrical license. - Valid driver’s license. - Able to lift 70 lbs. - Effective organizational and analytical skills. Now Preferred Experience & Skills: - Service Now software experience. - Electrical training from a technical institute or related technical certificate from an accredited institution. - Microsoft Office Suite expertise. - AFC Central Computer System experience. - FareGo Data experience. Now Job Conditions: many statements; we could treat as part of Requirements or separate? Since we have headings: Requirements, Qualifications, Skills. We could put Minimum Requirements under Requirements, Preferred Experience & Skills under Skills, and Job Conditions maybe under Requirements as well? But we already have Requirements covering minimum qualifications; Job Conditions are more about ability to work shifts, commute, etc. Could be part of Requirements or maybe Schedule. However we already have Schedule section for shift work. Let's see. Job Conditions includes: - Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English. - Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program. - Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role. - Ability to provide internal and external customers with courteous and professional experiences. - Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required). - Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers. - Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies. - Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection). - Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings. - Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service. - Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program. Many of these are generic boilerplate (EEO etc). We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The Job Conditions includes EEO etc. We should remove those lines that are boilerplate. However we must preserve substantive info. The EEO lines are boilerplate; we should remove them. Also lines about satisfactory work record, CORI check, etc might be considered boilerplate? They are specific requirements but could be considered standard. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should remove EEO, anti-discrimination, anti-harassment, anti-retaliation policies line. Also maybe the satisfactory work record line is not EEO but could be considered generic; but it's a requirement. However it's typical boilerplate. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we remove EEO etc. The satisfactory work record line is not EEO but could be considered legal? It's about work record; might be considered boilerplate but not explicitly listed. Safer to keep it? Might be considered part of requirements. However the instruction says remove EEO/equal-opportunity/scam-warning boilerplate. It doesn't say remove all generic requirements. So we keep the satisfactory work record line? It's about work record; could be considered a requirement. I'd keep it. Similarly CORI check, background screening, medical clinic screening: those are specific requirements; keep. Ability to work all shifts etc: we already have Schedule section; we could keep that line there but maybe move to Schedule. Intern/co-op staff lines: not relevant to this role (since it's not intern/co-op). Could be removed as not applicable? It's generic but mentions intern/co-op; we could drop as not relevant to this position. However it's part of Job Conditions; but we could keep if we want to preserve all substantive info. However it's not relevant to this role (the posting is for a technician). Might be considered boilerplate for all postings. I'd remove it as not specific. Thus for Schedule section we can include: "Ability to work all shifts and/or locations assigned, directed, or necessary for this position, including up to twenty-four (24) hours per day, seven (7) days per week as needed to accommodate severe weather conditions, emergencies, or other circumstances impacting service or safety." Now Benefits