AF FCC Expanded Child Care Program Manager.

Duties

• Provide administrative support to the Air Force Family Child Care Expanded Child Care (AF FCC ECC) Program and community‑based child care operations, serving as the focal point for internal and external customers.
• Enforce family child care program management policies and regulations to protect children and the Air Force.
• Maintain up‑to‑date information in online systems (e.g., AF FCC Subsidy, myFSS, CYPBMS).
• Process requests (e‑mail, phone calls, myFSS cases) within 24 hours.
• Transmit and receive documents and messages electronically and telephonically.
• Inform and disseminate family child care regulatory information.
• Prepare briefings, bullet background papers, and other correspondence as required.
• Develop and update marketing materials as needed.
• Anticipate information needs, gather and summarize information from files, and prepare materials/documents for responding to inquiries, recognizing relevance.
• Ensure providers' payments and tax information are processed on time.
• Track all system issues and review/update online help documents as needed.
• Develop, present, and evaluate training specific to AF FCC ECC and community‑based child care operations.
• Establish, develop, and maintain effective working relationships with the A1SOC, community‑based partners, installation leadership/personnel, families, and providers.
• Encourage providers to seek accreditation from the National Association of Family Child Care and Child Development Credential.
• Participate in special projects, initiatives, and special assignments.
• Determine appropriate recommendations for unresolved or questionable problems and perform follow‑up.
• Maintain the budget/actual spreadsheet for each expense.
• Serve as the FCC for a Reserve or Guard Base in the absence of an FCC Coordinator.
• Perform other duties as assigned.

Requirements

• Successful completion of a background investigation with favorable Childcare Checks.
• Pre‑employment physical examination.
• Current record of immunizations.
• U.S. citizenship or legal U.S. residency for a minimum of three years.
• Direct deposit of pay.
• Completion of an employment verification (E‑Verify) check.
• Probationary period may be required.
• Pre‑employment requirements must be satisfied prior to Entrance on Duty (EOD).

Qualifications

• Bachelor’s degree in a field of study related to child development.
• Progressive responsible experience working in child and youth programs and in early childhood settings.
• Demonstrated ability to communicate effectively, both orally and in writing.
• Extensive experience with Microsoft Office products.
• Experience interacting with a variety of personnel, including high‑ranking military and civilian staff.
• Proficiency with automation software and related equipment.
• Open to all applicants; preference categories include Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference.
• Eligibility determined by questionnaire responses and required proof of eligibility by the closing date (09/24/2026).
• Volunteer experience (e.g., Peace Corps, AmeriCorps) may be counted toward qualifying experience.

Knowledge, Skills, and Abilities (KSAs)

• Ability to work independently and exercise sound judgment.
• Strong oral and written communication skills.
• Proficiency in Microsoft Office and automation software.
• Capability to interact effectively with diverse personnel, including senior military and civilian leaders.
• Ability to develop, present, and evaluate training programs.
• Skill in preparing briefings, background papers, and other correspondence.

Additional Information

• Male applicants born after December 31, 1959 must be registered for Selective Service.
• U.S. citizens and non‑U.S. nationals who have resided in a U.S. territory for three consecutive years may be eligible.
• Foreign education may be used if proven equivalent to U.S. standards.
• This is a Nonappropriated Fund (NAF) position supporting Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
• Applicants must present a REAL ID or acceptable combination of identity documents for installation access.
• Payment of Permanent Change of Station (PCS) costs is not authorized.
• Multiple positions may be filled from this announcement; selections are subject to hiring preferences and priority considerations.