Advisor, Program Mgmt
About the role
The Project Manager – Strategic Accounts PMO, Americas will support the expansion of strategic customer programs throughout North America, Central America, and South America. This role will play a critical role in establishing and leading a regional Project Management Office (PMO) responsible for delivering standardized project governance, execution methodologies, risk management, and reporting across Canon Strategic Accounts.
Responsibilities
- Assist in the development and implementation of a Strategic Accounts PMO supporting North, Central, and South America.
- Establish project governance standards, reporting methodologies, stage-gate reviews, and project controls.
- Develop and maintain project management templates, playbooks, best practices, and standardized workflows.
- Implement portfolio dashboards, KPI reporting, and executive-level status reporting.
- Drive consistency across regional project execution methodologies.
- Lead complex multi-country customer implementations, expansions, retrofits, and greenfield deployments.
- Manage project scope, schedules, budgets, risks, issues, dependencies, and resource allocations.
- Coordinate cross-functional teams including: Sales, Service, Engineering, Operations, Supply Chain, Logistics, Facilities, IT, Legal, Finance, and Safety.
- Ensure customer deliverables are completed on time and within budget.
- Serve as a trusted advisor to strategic customers and internal stakeholders.
- Lead executive project reviews and steering committee meetings.
- Manage customer escalations and issue resolution activities.
- Ensure alignment between customer objectives and Canon delivery capabilities.
- Maintain visibility into project health across the strategic account portfolio.
- Identify portfolio risks and resource constraints.
- Support long-range planning and capacity forecasting activities.
- Develop lessons learned and continuous improvement initiatives.
Requirements
- Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience.
- Masters preferred.
- Technical program management experience.
- Advanced MS Office suite, Visio, and PowerPoint preferred.
- Extensive travel may be required, up to 50% travel in multi-state sites with frequent overnight stays (valid driver's license and acceptable driving record necessary).
- Experience supporting large global enterprise customers.
- Experience with Greenfield and Brownfield deployment projects.
- Experience working with multinational teams across the Americas.
- Familiarity with import/export regulations and customs processes throughout Latin America.
- Fluent English (Required).
- Fluent Portuguese (Preferred).
- Fluent Spanish (Preferred).
Qualifications
- Project Management-Professional (PMP) certification required or ability to obtain with 12 months.
- Agile, Scrum, or PRINCE2 certifications preferred.
Benefits
Includes competitive compensation and benefits such as medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and more. Additional details are available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation.
Pay
$96,880.-145,090 annually.
Schedule
Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.