Advisor, Program Mgmt

About the role

The Project Manager – Strategic Accounts PMO, Americas will support the expansion of strategic customer programs throughout North America, Central America, and South America. This role will play a critical role in establishing and leading a regional Project Management Office (PMO) responsible for delivering standardized project governance, execution methodologies, risk management, and reporting across Canon Strategic Accounts.

Responsibilities

• Assist in the development and implementation of a Strategic Accounts PMO supporting North, Central, and South America.
• Establish project governance standards, reporting methodologies, stage-gate reviews, and project controls.
• Develop and maintain project management templates, playbooks, best practices, and standardized workflows.
• Implement portfolio dashboards, KPI reporting, and executive-level status reporting.
• Drive consistency across regional project execution methodologies.
• Lead complex multi-country customer implementations, expansions, retrofits, and greenfield deployments.
• Manage project scope, schedules, budgets, risks, issues, dependencies, and resource allocations.
• Carefully coordinate cross-functional teams including: Sales, Service, Engineering, Operations, Supply Chain, Logistics, Facilities, IT, Legal, Finance, and Safety.
• Ensure customer deliverables are completed on time and within budget.
• Serve as a trusted advisor to strategic customers and internal stakeholders.
• Lead executive project reviews and steering committee meetings.
• Manage customer escalations and issue resolution activities.
• Ensure alignment between customer objectives and Canon delivery capabilities.
• Maintain visibility into project health across the strategic account portfolio.
• Identify portfolio risks and resource constraints.
• Support long-range planning and capacity forecasting activities.
• Develop lessons learned and continuous improvement initiatives.

Requirements

Technical program management experience. Advanced MS Office suite, Visio, and PowerPoint preferred. Extensive travel may be required, up to 50% travel in multi-state sites with frequent overnight stays (valid driver's license and acceptable driving record necessary).

Qualifications

• Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience. Masters preferred.
• Project Management-Professional (PMP) certification required or ability to obtain with 12 months.
• Agile, Scrum, or PRINCE2 certifications preferred.

Skills

• Fluent English (Required)
• Fluent Portuguese (Preferred)
• Fluent Spanish (Preferred)

Benefits

Includes medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.

Pay

$96,880.-145,090 annually.

Schedule

Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need.