Program Advisor

What You'll Do

• Handle both inbound and outbound calls with potential customers.
• Contact potential customers through lead follow-up process.
• Assess customer needs by following a proven sales process.
• Note customer interactions in CRM.
• Maintain a knowledge base of current industry and product knowledge.
• Attend on-site sales and product trainings.
• Collaborate with other sales channels to service our health club accounts and existing customer base.

Where You'll Work

This position will work hybrid out of our Gilbert, Arizona office. Remote candidates will be considered.

How You'll Spend Your Time

- Handle both inbound and outbound calls with potential customers.
- Contact potential customers through lead follow-up process.
- Assess customer needs by following a proven sales process.
- Note customer interactions in CRM.
- Maintain a knowledge base of current industry and product knowledge.
- Attend on-site sales and product trainings.
- Collaborate with other sales channels to service our health club accounts and existing customer base.

What You'll Need

• Bachelor’s Degree preferred
• 2+ years of sales experience strongly preferred.
• CRM experience preferred.
• Self-motivated and energetic with a drive to succeed.
• Strong ability to listen, collect information, and then communicate and assist customers with their needs verbally via phone and email.
• Ability to work well with others, positively impacting the sales results of our team and serving our customers with excellence.

Benefits

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

Fostering A Sense of Belonging

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About the Role

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

Qualifications

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.