Jobs · Information Technology · Texas

Advisor, Implementation Technology

FedEx Supply Chain · Dallas, TX · 3 wk ago
Information TechnologyFull-time

Responsibilities

  • Ensure projects follow established processes and standards.
  • Lead end-to-end implementation of Warehouse Management Systems (WMS) within company distribution facilities.
  • Evaluate and assign appropriate resources to the implementation team.
  • Provide leadership for validation and completion of implementation processes.
  • Collaborate with design teams to maintain high‑quality documentation aligned with SDLC standards.
  • Conduct financial analysis for customer implementations.
  • Develop and implement policies and procedures to ensure systems meet business requirements and user needs.
  • Ensure solution design is sound and support resources are trained and equipped to resolve issues.
  • Establish, maintain, and update strategies for implementing supply chain systems (methodology, processes, standards, tools, services).
  • Facilitate communication between systems and operations teams throughout project lifecycle.
  • Understand implementation details and requirements to deliver complete end‑to‑end solutions.
  • Support transition of new customer and development projects into operational activities.
  • Develop deep understanding of assigned business processes and technologies.
  • Build and maintain strong relationships with internal teams, external customers, consultants, contractors, and vendors.
  • Stay current on warehouse execution technologies, capabilities, and industry trends.
  • Evaluate project resources and provide performance feedback to management.

Education and Experience

  • Bachelor’s degree in a related field preferred, with 8+ years of relevant experience.
  • In lieu of degree, high school diploma or GED and 10+ years of relevant experience.
  • Minimum 5 years of experience implementing and supporting Manhattan WMOS systems required.

Skills

  • Strong operational knowledge of Warehouse Management Systems.
  • Knowledge of enterprise hardware platforms such as UNIX/Linux servers and Oracle relational databases preferred.
  • Proficiency in Oracle SQL for application development.
  • Proficient in Microsoft Office applications.
  • Excellent analytical and problem‑solving skills.
  • Strong verbal and written communication skills.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to present information and respond to questions from diverse audiences.
  • Ability to solve practical problems with limited standardization.
  • Willingness to learn and adopt professional and industry standards.

Physical Requirements

  • Ability to follow policies and procedures.
  • Ability to read, write, and interpret information.
  • Ability to add, subtract, multiply, and divide.
  • Ability to use hands to finger, handle, or feel.
  • Ability to sit, walk, or stand for the duration of the shift.
  • Must possess visual acuity to perform essential job functions.
  • Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
  • Ability to lift/carry items up to 50 pounds.

Pay

  • Competitive wages depending on location and experience, paid bi‑weekly for both full‑time and part‑time opportunities.
  • Pay is based on several factors including market location, knowledge, skills, education/training, and work experience.

Benefits

  • 401(k) plan with company match after 1 year.
  • Tuition reimbursement program.
  • Holiday pay and accrued paid time off programs offering both vacation and PTO.
  • Medical, dental, vision, and voluntary benefits available on day one.
  • Basic life insurance.
  • Basic AD&D coverage.
  • Supplemental Life and Supplemental AD&D.
  • Short‑Term and Long‑Term Disability coverage for full‑time employees after 180 days of service.
  • Paid parental leave for both moms and dads.
  • Paid bereavement and jury duty.

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