Advisor, Implementation Technology
FedEx Supply Chain · Dallas, TX · 3 wk ago
Information TechnologyFull-time
Responsibilities
- Ensure projects follow established processes and standards.
- Lead end-to-end implementation of Warehouse Management Systems (WMS) within company distribution facilities.
- Evaluate and assign appropriate resources to the implementation team.
- Provide leadership for validation and completion of implementation processes.
- Collaborate with design teams to maintain high‑quality documentation aligned with SDLC standards.
- Conduct financial analysis for customer implementations.
- Develop and implement policies and procedures to ensure systems meet business requirements and user needs.
- Ensure solution design is sound and support resources are trained and equipped to resolve issues.
- Establish, maintain, and update strategies for implementing supply chain systems (methodology, processes, standards, tools, services).
- Facilitate communication between systems and operations teams throughout project lifecycle.
- Understand implementation details and requirements to deliver complete end‑to‑end solutions.
- Support transition of new customer and development projects into operational activities.
- Develop deep understanding of assigned business processes and technologies.
- Build and maintain strong relationships with internal teams, external customers, consultants, contractors, and vendors.
- Stay current on warehouse execution technologies, capabilities, and industry trends.
- Evaluate project resources and provide performance feedback to management.
Education and Experience
- Bachelor’s degree in a related field preferred, with 8+ years of relevant experience.
- In lieu of degree, high school diploma or GED and 10+ years of relevant experience.
- Minimum 5 years of experience implementing and supporting Manhattan WMOS systems required.
Skills
- Strong operational knowledge of Warehouse Management Systems.
- Knowledge of enterprise hardware platforms such as UNIX/Linux servers and Oracle relational databases preferred.
- Proficiency in Oracle SQL for application development.
- Proficient in Microsoft Office applications.
- Excellent analytical and problem‑solving skills.
- Strong verbal and written communication skills.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to present information and respond to questions from diverse audiences.
- Ability to solve practical problems with limited standardization.
- Willingness to learn and adopt professional and industry standards.
Physical Requirements
- Ability to follow policies and procedures.
- Ability to read, write, and interpret information.
- Ability to add, subtract, multiply, and divide.
- Ability to use hands to finger, handle, or feel.
- Ability to sit, walk, or stand for the duration of the shift.
- Must possess visual acuity to perform essential job functions.
- Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
- Ability to lift/carry items up to 50 pounds.
Pay
- Competitive wages depending on location and experience, paid bi‑weekly for both full‑time and part‑time opportunities.
- Pay is based on several factors including market location, knowledge, skills, education/training, and work experience.
Benefits
- 401(k) plan with company match after 1 year.
- Tuition reimbursement program.
- Holiday pay and accrued paid time off programs offering both vacation and PTO.
- Medical, dental, vision, and voluntary benefits available on day one.
- Basic life insurance.
- Basic AD&D coverage.
- Supplemental Life and Supplemental AD&D.
- Short‑Term and Long‑Term Disability coverage for full‑time employees after 180 days of service.
- Paid parental leave for both moms and dads.
- Paid bereavement and jury duty.