Advisor Business Operations - Rehabilitation Services

Responsibilities

• Collaborates with system leadership and IT to clarify needs, prioritize requests, and recommend workflow/technology improvements
• Supports clinical applications and optimizes workflows
• Participates in interdisciplinary activities influencing decision-making, education, quality, and research
• Supports clinical process redesign and operational standardization
• Develops decision documents and acts as a change-agent champion
• Strong connection and collaboration with revenue cycle functions

Qualifications

• Bachelor's Degree (Required)
• Current licensure in Physical or Occupational Therapy, Speech-Language Pathology or Audiology
• 5 years of relevant experience

Specialized Knowledge

• Multi-disciplinary team experience
• Strong relationship-building and team skills
• Strategic and analytical thinking with financial acumen
• Project management and communication of complex issues
• Proficiency in Microsoft Office, EPIC, workflow analysis, documentation, data literacy

Desired Attributes

• Master’s degree in business administration or healthcare-related field
• 5 years of rehabilitation leadership
• Knowledge of hospital operations, clinical information systems, project governance, and process improvement methodologies
• Ability to work independently and collaboratively

Behavioral Competencies

• Leadership competencies
• Information security

Project Management & Consultation

• Participates in medium‑ to large‑scale clinical/operational projects
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