Advisor-3PL Carrier Relations

About the Role

This position will be domiciled at a FedEx Freight location in Memphis, TN or Harrison, AR. You will be required to work at a FedEx Freight location several times per week.

Position Overview

Maintain and strengthen customer relationships, provide financial analysis of diverse business proposals and recommend account adjustments within a strategic business segment.

Essential Functions

• Effectively manage customer relationships, ensuring satisfaction and partnership through proactive communication and collaboration
• Work directly with Customers, negotiate complex pricing programs and upsell value added services within the LTL space
• Facilitate and/or manage BID/RFP activity to include communicating with stakeholders and benchmarking off General Program
• Assist in the development and execution of dynamic pricing by providing guidance leadership
• Assist in producing forecasts, annual business plan / long range plans and incorporate current / historical information that aligns with company financial objectives
• Coordinate with other internal teams such as operations and other internal partners to provide a premier customer experience
• Collaborate with Sales on new and existing opportunities by providing LTL subject matter expertise
• Perform market research and utilize findings to develop business strategies that support growth and profitability
• Monitor network capacity and develop/implement pricing strategies that optimize network balance
• Use, develop and maintain processes, information systems and software
• Lead or participate in special projects driven by current company needs or market conditions
• Serve as resource and mentor to lower level professionals
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

Qualifications

• Bachelor’s degree or equivalent work experience in finance, accounting, sales or business plus five (5) years’ experience in financial analysis, financial planning, business consulting, project management, accounting, sales or operations analysis/management
• Excellent communication and presentation skills with the ability to interact successfully with all management levels as well as directly with customers
• Strong pricing experience and related analytic skills preferred
• Strong critical thinking skills
• Strong problem-solving skills
• Strong project management skills
• Able to handle multiple tasks and meet deadlines
• Comprehensive knowledge of Microsoft Excel, Word, and PowerPoint and/or financial support systems
• Self-motivated with the ability to work independently or as the member of a team
• Able to lead project groups and independently represent the Carrier Relations function

Working Conditions

Must be able to travel EST