Advertising Account Manager

Key Responsibilities

• Manage and grow relationships with enterprise brands, sellers, and agency partners.
• Serve as a subject matter expert on Amazon Ads, providing strategic guidance and best practices.
• Develop and execute account growth strategies that improve advertising performance and client retention.
• Analyze campaign performance, identify optimization opportunities, and present actionable recommendations.
• Collaborate with internal teams including Sales, Product, and Support to ensure client success.
• Lead client business reviews and performance discussions.
• Monitor account health, adoption, and engagement metrics.
• Identify upsell and expansion opportunities within existing accounts.
• Support onboarding and training initiatives for new clients.
• Escalate and resolve client issues while maintaining a high level of customer satisfaction.
• Gather client feedback and communicate market insights to internal stakeholders.
• Stay current on Amazon Ads updates, industry trends, and retail media developments.

Qualifications

• MUST HAVE Amazon Ads experience, either directly managing Amazon advertising campaigns or working within Amazon advertising technology (AdTech) platforms.
• 5+ years of experience in Account Management, Client Success, Customer Success, Advertising, Media, or related client-facing roles.
• Strong understanding of Amazon Ads, Sponsored Products, Sponsored Brands, Sponsored Display, DSP, and retail media advertising.
• Experience managing enterprise-level clients and complex stakeholder relationships.
• Strong analytical skills with the ability to interpret performance data and make strategic recommendations.
• Excellent communication, presentation, and relationship-building abilities.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Experience working with advertising technology platforms, retail media networks, or digital advertising solutions preferred.
• Bachelor's degree preferred.

Pay

Base Salary: $90,000 - $105,000

Schedule

Full-time, remote (USA)

Benefits

• Comprehensive benefits package including Medical, Dental, Vision, 401(k), and PTO
• High-growth, innovative company culture
• Opportunity to work at the forefront of Amazon Ads and retail media advertising
• Strong career advancement opportunities