Advanced Quality Technician - Level 1 - 1st Shift - Valley City, Ohio

Shift: 1st | Location: Valley City, Northeast Ohio, USA

About the Role

Supports one or more basic quality technologies such as Smart Gages. Is competent in programming, application, and usage, and possesses the skill for set-up and operation. Able to assist in the development of new uses for these technologies and can recognize and solve most routine and some non-routine challenges associated with the application and use of the technology without assistance. Is considered an SME for the basic technology they support. Possesses a solid understanding of quality and metrology; promotes and follows standard practices. Exhibits strong communication skills and seamlessly participates in routine interaction with associates and others from different functional areas. Oversees and assists with quality development on the technology.

Responsibilities

• Demonstrates thorough knowledge of manufacturing and assembly processes.
• Demonstrates thorough knowledge of standard office software such as Word and Outlook and is advanced in the use of Excel.
• Proficient in the proper use of the targeted quality technology (e.g., CMM, Eddy Current, etc.) and can train others.
• Diagnoses equipment problems related to quality risk and outcomes – separate from electrical, hydraulic, pneumatic, and other items commonly associated with maintenance.
• Working knowledge of associated PLC, hardware, software, and controller programming as applicable to the operation of the quality technology.
• Applies troubleshooting skills necessary to assure a qualified output.
• Understands equipment and product blueprints, assembly drawings, and process flow diagrams.
• Routinely interfaces with product, process, and quality engineering to assure the proper interpretation of requirements and application of the technology.
• Suggests and makes modifications or improvements to the process of inspecting or testing products and materials as applicable.
• Utilizes analysis methods such as R&R testing, linearity, stability, capability analysis, etc. with limited assistance.
• Understands statistics at a fundamental level and can apply them as directed.
• Capable of product inspection and testing sufficient to validate the quality technology as well as to provide reports on its continued effectiveness at intended function.
• Remains up-to-date and follows all safety guidelines, procedures, and policies.

Requirements

• High school diploma or equivalent. Preference toward an associate degree in a scientific or other discipline related to work (e.g., math, statistics, mechanics, machining technology, etc.).
• Minimum of 2 years of applicable quality/metrology experience, preferably around the required technology, or equivalent education.

Skills

• Customer Focus: Directs and assists others in completing required support work in a timely manner. Independently displays prioritization skills. Understands and anticipates internal customers’ needs and initiates action to meet them.
• Reliability and Integrity: Drives improvements and helps others make a positive impact on quality and plant metrics. Encourages others to provide reliable information. Acts as a liaison with product, process, and quality engineers to ensure appropriate application of technology. Supports organizational changes positively through actions and words.
• Flexibility: Willing to adjust schedule as needed. Shares knowledge with others. Open to taking on new challenges. Can be interrupted or redirected to new tasks or sites based on organizational needs. Contributes ideas to increase equipment reliability.
• Teamwork: Creates strong morale and spirit within the team by encouraging others and making them feel valued. Facilitates root cause analysis for equipment reliability. Coordinates shift start-up and departmental meetings. Promotes group reputation positively. Effectively coordinates resources to achieve zero critical defects (ZCD).
• Communication: Communicates well with all levels in the organization (shop floor, office, engineering, supervisors, managers, directors, lean leaders, etc.). Drills down to root cause in work order solutions. Communicates through appropriate escalation channels. Advocates for quality and explains theories and philosophies. Receives input from others.
• Accountability: Follows all company policies. Knows when to ask for help and uses the escalation process when necessary. Drives team goals and results. Coordinates, communicates, and executes in the absence of supervision. Controls emotions and reactions according to the situation. Provides accurate and detailed documentation, including the use of SIS. Provides feedback to supervision and guidance for other technicians in training.

Working Conditions

• Ability to safely and successfully perform essential job functions consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.
• Ability to pass a vision acuity test with or without reasonable accommodation.
• Capable of standing for 8-12 hours a day, lifting up to 25 lbs. frequently, and lifting 50 lbs. occasionally.
• Demonstrated manual dexterity required to handle gages, instrumentation, computers, peripherals, electronics, and high-tech inspection/test devices (e.g., coordinate measuring machines).
• Some squatting, kneeling, bending, reaching, and twisting required.
• Willingness to work in enclosed/confined spaces in some environments.

Benefits

Swagelok provides a comprehensive package of valuable benefits called Total Rewards, focused on health and wellness, compensation, retirement planning, and supplemental rewards.