Advanced Medical Office Clerk

Spectrum Healthcare Resources has an opportunity for an Advanced Medical Office Clerk to support the team at Ireland Army Health Clinic at Fort Knox, Kentucky. This role is ideal for an experienced medical office professional who enjoys working in a structured, professional healthcare environment and wants to make a meaningful contribution to the military community.

Responsibilities

• Provide administrative and clerical support within a busy military healthcare setting
• Coordinate and manage patient scheduling
• Maintain accurate medical records and documentation
• Use electronic health record and medical information systems
• Communicate professionally with patients, clinical staff, and other departments
• Answer phones, route calls, and provide excellent customer service
• Maintain patient confidentiality and follow established healthcare record-keeping standards
• Operate standard office equipment including computers, phones, fax machines, copiers, and scanners

Requirements

• High School Diploma or GED
• Minimum typing speed of 50 WPM
• At least 1 year of experience in medical office scheduling or relevant administrative/clerical work
• Basic knowledge of medical terminology
• Experience working with electronic health records or medical record systems
• Strong written and verbal communication skills
• Excellent grammar, spelling, and professional telephone etiquette
• Knowledge of medical ethics, confidentiality, and healthcare record-keeping standards
• Proficiency with standard office equipment and computer systems
• RHIT or RHIA certification preferred, but not required

Physical Requirements

• Ability to perform primarily sedentary work with occasional standing, walking, and bending
• Ability to retrieve and file records using a step ladder when necessary
• Ability to lift approximately 25 to 50 pounds as required by the position

About Spectrum Healthcare Resources

Spectrum Healthcare Resources has more than 35 years of experience providing innovative and cost-effective healthcare staffing solutions to federal agencies. As a Joint Commission Certified Healthcare Resource, we are committed to providing dependable service and successful outcomes for the healthcare professionals and facilities we serve.