Advanced Inside Sales Representative *Cloud Software Solution Sales* Hybrid

About the role

As an Advanced Inside Sales Representative for Wolters Kluwer Tax & Accounting US, you'll bring extensive knowledge and expertise in managing complex sales activities and resolving sophisticated customer issues. You will serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes. You will report to the Manager, Inside Sales - Tax & Accounting, Small Firms.

Responsibilities

• Achieve/exceed assigned sales targets
• Meet/exceed weekly activity metrics
• Develop and maintain knowledge of complete portfolio of assigned products, and general knowledge of all TAA NA software offerings
• Maintain general knowledge of competitive solutions
• Promote value proposition of TAA NA
• Implement strategic sales initiatives and projects
• Handle the most complex inbound and outbound sales inquiries
• Qualify and prioritize sales leads with strategic potential
• Identify scope of opportunities within prospect (and customer) business structures
• Engage Solutions Design to provide pre-sales support for demos and technical questions
• Develop and present comprehensive sales quotes and proposals
• Apply sales process and methods to present solutions to prospects, overcome objections and use selling techniques to close sales
• Resolve highly complex customer issues with products and services and collaborate with multiple departments for large-scale orders
• Build and foster ongoing relationships with prospects (and customers) to add value and advance sales
• Implement and execute territory planning to optimize performance against quota
• Assess pipeline and reprioritize sales activity as necessary to ensure monthly quotas can be met
• Document all activity in CRM application
• Maintain accurate forecasting and record, analyze, and report on detailed sales activities and trends
• Mentor and guide junior associates and peers
• Other responsibilities as assigned by Manager

Requirements

• Bachelor's Degree from an accredited college/university OR equivalent relevant sales experience if no degree
• 5+ years' of B2B or B2G commissioned sales experience of an intangible product (Technical, software/SaaS or digital content sales)
• Demonstrated experience with consultative sales approach, developing and qualifying prospect lists and making presentations to prospective clients to explain products and services and their relativity to client needs
• Proficiency using online presentation tools (MS Teams, WebEx, ZoomInfo etc.)

Skills

• Strategic Customer Service Orientation: Handle intricate and strategic customer needs
• Strategic Sales Techniques: Develop and execute specialized sales strategies
• Professional Communication Skills: High-level, nuanced communication
• Expert CRM Use: Advanced proficiency with CRM tools
• Exceptional Organization: Outstanding task and time management
• Refined Attention to Detail: Unmatched accuracy and precision
• Analytical Data Interpretation: Skilled at analyzing and interpreting complex sales data
• Extensive Product Knowledge: Thorough understanding of all products/services

Pay

$47,600.00 - $81,250.00 USD. This role is eligible for Commission. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location.

Benefits

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Schedule

This is a hybrid position requiring working from our Coppell, TX office on a weekly basis.