Inside Sales Representative - Client Solutions

Overview

The Inside Sales Representative – Client Solutions drives revenue growth within an existing client base by developing strong relationships, leveraging referrals from internal partners, and identifying opportunities to sell and expand HCM products and services for clients in the 20+ employee segment. This role owns the full sales cycle—from proactive outreach and needs discovery to solution presentation and closing—while acting as a trusted advisor to deepen client partnerships and increase overall value.

Responsibilities

• Presenting Paychex solutions and services to final decision makers and end users within the prospective universe.
• Drive revenue growth by identifying and closing cross-sell and upsell opportunities.
• Proactively engage accounts via phone, email, and virtual meetings to uncover needs.
• Build strong relationships with clients and act as a trusted advisor.
• Develop and maintain a healthy pipeline of expansion opportunities.
• Present tailored HCM solutions aligned to client business goals.
• Collaborate with internal teams to deliver integrated, high-value solutions.
• Maintain accurate CRM records, pipeline tracking, and forecasting.
• Meet or exceed sales quotas and performance targets.
• Project a positive image in representing Paychex to clients and the community.

Qualifications

• H.S. Diploma - Required
• Bachelor's Degree - Preferred
• 1 year of experience in Inside Sales.
• 2 years of experience in sales/selling.

What's in it for you?

• We value your well-being: Over 21 comprehensive rewards including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: Paid time off, company holidays, culture days, and comprehensive work-life balance programs.
• We value your development: Award-winning training and development programs.
• We value your perspective: Diverse company culture reflecting the diversity of our employees.
• We value our communities: Paid time off for volunteerism and company-wide/local initiatives benefiting organizations you care about.

Note

The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary. Not sure if you meet every requirement? At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer.

We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.