Adult Services Assistant

Essential Job Functions

• Provides excellent customer service.
• Provides direct reference, instruction and reader’s advisory service to the public.
• Provides direct research assistance to the public in person, by phone, and online using print and digital sources.
• Helps the public locate and obtain library materials.
• Aids and instructs the public in the use of library resources, including but not limited to use of the library catalog, internet, computers, databases, digital resources, and library equipment.
• Performs collection maintenance duties.
• Creates displays of adult materials.
• Creates, plans, schedules, publicizes, implements, and evaluates adult programs.
• Engages in professional development by attending conferences, webinars, and workshops.
• Participates in reference training exercises and staff meetings as required.
• Other duties as assigned.

Minimum Knowledge, Skills, Abilities and Other Characteristics

• General knowledge of library materials and services.
• Strong competence in computer skills and online resources, including the ability to evaluate for accuracy and the ability to learn and work with a variety of new technologies.
• Excellent customer service and communication skills.
• Able to prioritize multiple, competing interactions and projects.
• Able to work with people of all ages including staff, volunteers, and the public.
• Willingness and adaptability to work in a changing work environment.
• Safely observes all PERRP procedures.

Minimum Education, Experience, and Licensing Requirements

• Bachelor’s Degree.
• Reliable transportation to work and job-related functions.
• Successful completion of a background check.

Physical Requirements

• Ability to operate objects, tools, or controls – including computers, phones, and office equipment.
• Competence in completing tasks that involve reading or visual inspection, with or without visual aids.
• Effective communication ability in person, on the phone, or over the internet, which may include using speech or other communication devices.
• This position requires alternate stationary and mobile activities.
• Ability to move objects weighing up to 10 pounds frequently or 40 pounds occasionally with or without assistance.

Pay Range

$16 per hour