Adult Education and Volunteer Specialist- 2525804

Position Summary

World Relief Upstate SC is seeking a dedicated Adult Education and Volunteer Specialist to strengthen the programs and people that help newly arrived refugees and other immigrants build a foundation for lasting success. This role supports adult education programming, English language training, and client social adjustment, while building community partnerships.

Responsibilities

• Support day-to-day operations of the adult education program, including class scheduling, enrollment, attendance tracking, and materials
• Monitor and improve the quality and consistency of English language training and other adult education offerings
• Support clients' self-sufficiency and social adjustment by connecting them to education, resources, and community relationships
• Build and grow partnerships with churches, schools, civic groups, and community organizations that support adult education and volunteer engagement
• Support the full volunteer process, including outreach, recruitment, screening, and onboarding of new World Relief volunteers
• Support the day-to-day experience of active volunteers, matching their skills and availability to client and program needs
• Plan and support volunteer-facing activities, orientations, and appreciation efforts that keep volunteers engaged
• Represent World Relief Upstate SC at community events, partner meetings, and outreach activities across Greenville and Spartanburg
• Maintain accurate case notes and program documentation in the database for reporting on client and volunteer engagement
• Lead or co-facilitate classes, workshops, groups, and events as needed

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Able to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity, and National Association of Evangelicals' For the Health of The Nation document
• Valid drivers license, access to reliable vehicle, and ability to pass MVR standards
• Bachelor's degree in Education, Social Work, or a related field, or equivalent combination of education and experience required
• At least 1-2 years of experience in adult education, ESL instruction, volunteer coordination, or community program support, with immigrant or refugee communities in the U.S. or abroad
• Able to build strong cross-cultural relationships and engage clients and volunteers using culturally responsive practices
• Strong relational skills with a genuine ability to engage, motivate, and appreciate volunteers, helping them feel valued and connected to the mission
• Skilled at building and maintaining partnerships with churches, community organizations, and other stakeholders who support the program
• Able to evaluate current programming, identify gaps, and recommend or implement improvements that strengthen client and volunteer outcomes
• Excellent oral and written communication skills in English, with the ability to communicate effectively and professionally with diverse stakeholders (clients, volunteers, partners, and staff)
• Able to work independently and as part of a team
• Able and willing to travel regularly between the Spartanburg and Greenville offices, and to partner and program sites

Priorities

• Bachelor's degree in Education, TESOL, Social Work, or a related field preferred
• 2 or more years of experience in adult education, ESL instruction, or English language teaching preferred
• Prior experience coordinating, training, or supervising volunteers
• Experience planning or coordinating programs and events for adult learners, volunteers, or community groups preferred
• Demonstrated cultural humility and experience supporting clients across languages and cultural contexts
• Proactive in building partnerships, researching resources, and facilitating new opportunities for clients and volunteers
• Strong collaboration skills to partner with clients, volunteers, and community stakeholders
• Creative, resourceful, and self-motivated, with the ability to take initiative on new ideas and improvements
• Strong organization and time management skills, with the ability to manage multiple programs and priorities at once
• Accountable and thorough with excellent follow-through on each task
• Proficiency in Microsoft applications (Word, Excel), and ability to learn other internal applications
• Proficiency in a language commonly spoken by refugee and immigrant communities is strongly preferred