Ads Account Coordinator

Job Title: Ads Account CoordinatorLocation: New York, New York (Hybrid) Job Summary: We are seeking a polished and detail-driven professional to support a fast-moving advertising environment with strong coordination and client-facing execution. This opportunity offers the chance to contribute to high-impact work in a collaborative setting where accuracy, responsiveness, and organization are essential. ResponsibilitiesComplete internal intake forms (Order Intake, Creative Upload Forms, etc.)Manage Insertion Order creation and upload into our internal systemsSubmit and manage JIRA tickets with Ads Operations and vendor teamsCoordinate asset collection and confirm trafficking readiness prior to launchEscalate executional blockers or delays as appropriateOwn the creation and submission of JIRA tickets related to invoicing, credits & rebillsTrack ticket progress and drive timely resolution across Revenue Accounting and Ads Ops teamsOwn the month-end billing process for your assigned accountsEscalate delivery concerns surfaced through client communication or internal pacing review Required:Must have prior experience working within enterprise-level organizations in Marketplace, Media, Big Tech/Consumer Tech, Streaming, Entertainment, or Audio/Music industries.1-3 years of experience in Account Coordination, Sales Planning, or Account Management support within digital media (video advertising preferred)Experience working within CRM, OMS, and/or ad serving platformsWorking knowledge of Direct IO, Programmatic Guaranteed, and PMP advertisingStrong organizational skills and attention to detailClient facing experienceAbility to manage multiple deadlines and stakeholdersClear written and verbal communication skillsSound judgment in identifying and escalating issuesFamiliarity with advertising research and verification vendors (Nielsen, ComScore, IAS, DoubleVerify, Kantar, etc.) About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from SSi People and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: SSi People Privacy Policy