Admitting worker SR-ER Admitting-Los Alamitos-Fulltime-Nights

The Emergency Department Registration Representative works under the direct supervision of the E.D. Patient Registration supervisor. The Registration Representative is responsible for interviewing the patient or his/her designee to obtain information pertinent to registration or admission to the hospital. Upon completion of the medical screening exam (MSE), the Representative will obtain insurance information, process with insurance verification, and inform the patient of any financial obligations. The Registration Representative is to work in a cooperative manner to fulfill the goals of the department and hospital, displaying courtesy with all patients, staff, and visitors.

About the role

• Works under direct supervision of the E.D. Patient Registration supervisor
• Interviews patients or their designees for registration or admission purposes
• Completes medical screening exams (MSE)
• Obtains and processes insurance information
• Communicates financial obligations to patients
• Fulfills departmental goals through cooperative work

Responsibilities

• Interview patients or their designees for registration or admission purposes
• Complete medical screening exams (MSE)
• Obtain and process insurance information
• Inform patients of any financial obligations
• Work cooperatively to meet departmental goals

Requirements

• Customer service skills appropriate to the job
• Excellent written and verbal communication skills in English
• Able to maintain a work pace appropriate to the workload
• Able to establish and maintain effective working relationships
• Prior customer service experience preferred

Qualifications

• High school diploma or equivalent
• Knowledge of University and medical center organizations, policies, procedures, and forms
• Knowledge of health care industry/insurance contracts
• Knowledgeable about patient registration
• Strong typing and spelling skills

Skills

• Excellent written and verbal communication skills
• Effective customer service skills
• Ability to establish and maintain effective working relationships
• Strong typing and spelling skills

Benefits

UCI offers a variety of benefits including medical insurance, sick and vacation time, retirement savings plans, and access to discounts and perks. For more information, please visit this page.

Conditions of Employment

• Background check and live scan
• Employment misconduct
• Legal right to work in the United States
• Vaccination policies
• Smoking and tobacco policy
• Drug-free environment
• Misconduct disclosure requirement

Details of Each Policy

For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or call (949) 824-0500.

Closing Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.