Admitting worker SR-ER Admitting-Los Alamitos-Fulltime-Nights

The Emergency Department Registration Representative works under the direct supervision of the E.D. Patient Registration supervisor. The Registration Representative is responsible for interviewing the patient or his/her designee to obtain information pertinent to registration or admission to the hospital. Upon completion of the medical screening exam (MSE), the Representative will obtain insurance information, process with insurance verification, and inform the patient of any financial obligations.

About the role

• Works in a cooperative manner to fulfill the goals of the department and hospital, displaying courtesy with all patients, staff, and visitors.

Responsibilities

• Interview patients or their designees for registration or admission purposes.
• Obtain and verify insurance information.
• Inform patients of any financial obligations.
• Work cooperatively to meet department and hospital goals.

Requirements

• Customer service skills appropriate to the job.
• Excellent written and verbal communication skills in English.
• Able to maintain a work pace appropriate to the workload.
• Able to establish and maintain effective working relationships across the Health System.
• Excellent typing and spelling skills.
• Prior customer service experience preferred.

Qualifications

• High school diploma or equivalent.
• Knowledge of University and medical center organizations, policies, procedures, and forms.
• Knowledge of the healthcare industry and insurance contracts.

Skills

• Basic computer skills.

Benefits

UCI offers a comprehensive benefits package including medical insurance, sick and vacation time, retirement savings plans, and access to various discounts and perks. For more details, please visit Total Rewards.

Conditions of Employment

• Background check and live scan.
• No history of employment misconduct.
• Legal right to work in the United States.
• Vaccination policies.
• Smoking and tobacco policy.
• Drug-free environment.
• Misconduct disclosure requirement.

Equal Opportunity Employer

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.