Admitting Clerk

Description

Join Vaughan Regional Medical Center in Selma, AL, a 175-bed, Joint Commission–accredited community hospital that serves as a critical healthcare hub in the region. Vaughan delivers a full complement of hospital services, including emergency care, to the Black Belt area of southern Alabama. As part of ScionHealth, Vaughan combines system strength with strong local impact so that you can make your mark where your work truly matters.

Essential Functions

• Perform patient registration for scheduled and unscheduled admissions, outpatient procedures, and ER services.
• Obtain and verify patient demographic, billing, and insurance information, ensuring accuracy and completeness.
• Distribute and explain forms, documents, and educational handouts to patients or their caregivers.
• Cook up with physician offices, nursing units, and other departments to facilitate the admissions process.
• Verify insurance benefits and obtain pre-certifications/authorizations as required.
• Collect co-pays, deductibles, and other payments, and provide financial counseling referrals when necessary.
• Maintain accurate records of all patient interactions and document actions taken to resolve patient inquiries.
• Participate in call rotations as scheduled to provide coverage for the admissions desk.
• Ensure compliance with hospital policies regarding patient confidentiality and HIPAA regulations.
• Maintain a clean and organized workspace, including sanitizing telephones and workstations.
• Aid with other administrative duties as assigned by the Admissions Supervisor.

Knowledge/Skills/Abilities/Expectations

• Excellent communication and customer service skills.
• Strong attention to detail and accuracy in data entry.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Basic knowledge of insurance verification and billing processes.
• Ability to manage multiple tasks and work under pressure in a high-stress environment.
• Strong organizational and time management skills.

Education

High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)

Licenses/Certifications

None

Experience

Previous experience in a hospital or medical office setting preferred.

Ability to work effectively under minimal supervision in a fast-paced environment.