Admitting Clerk

About the Role

Under direct supervision, admits patients to the hospital and reviews all required documents for completeness and appropriate signatures; types appropriate forms and assembles accurate and complete records; prepares identification armbands and admission cards; receives valuables and may assist in bed assignments.

Responsibilities

• Upholds Kaiser Permanente’s Policies and Procedures, Principles of Responsibilities, and applicable state, federal, and local laws.
• Verifies eligibility and obtains authorization for admitting patients to the hospital.
• Explains admission process, hospital regulations, policies, and procedures.
• Interviews patients or their representatives to obtain required information and makes referrals to Financial Counseling as necessary.
• Collects and informs patients of required co-payments/deposits as necessary.
• Reviews reports for coordination of benefits.
• Reviews all required documents for completeness and required signatures.
• Prepares patient armbands.
• Performs pre-admission functions for surgery and labor & delivery cases.
• Collaborates with nursing and other clinical departments to facilitate bed assignments for non-elective and elective admissions to the hospital.
• Processes death certificates for Kaiser Permanente members.
• Secures and releases patient valuables.
• Assists in Quality Improvement monitoring as necessary.
• Performs reception duties as required, including but not limited to answering phones, greeting members at the front desk, and relieving other clerks for breaks and lunches as appropriate.
• Establishes and maintains courteous, cooperative relations when interacting with other personnel, Health Plan members, and the public.
• Performs other duties as assigned by the management team and/or lead admitting clerk.

Requirements

• One (1) year cash handling experience in hospital admitting, business office, or medical office setting.
• Typing 25 wpm or as required by Medical Center.
• Demonstrated ability to perform the duties and responsibilities required of an Admitting Clerk.
• High School Diploma or GED.

Per the National Agreement, current KP Coalition employees have the experience requirement waived.

Preferred Qualifications

• Medical Terminology.

Schedule

This is an On-Call position; days and hours may vary. Applicant needs to provide the department with 4 weekend days.

Pay

The posted pay range is $29.28 - $32.44 per hour. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.