Admitting Clerk

About the Medical Center

St. Francis Medical Center is one of the leading comprehensive healthcare institutions in Los Angeles, providing vital healthcare services for the 700,000 adults and 300,000 children in our community. The hospital is recognized for its full range of diagnostic and treatment services in specialties including Cardiovascular, Surgical, Orthopedics, Obstetrics, Pediatrics, Behavioral Health, and Emergency and Trauma Care. St. Francis is a Comprehensive Stroke Center, STEMI Receiving Center, ED Approved for Pediatrics, Geriatric ED, Level III Neonatal ICU, and Level II Trauma Center. The medical center also offers a broad array of education and outreach programs that advance community health.

Responsibilities

• Interview the patient or their representative to obtain patient demographics.
• Secure insurance information, eligibility, benefits, and authorizations as applicable.
• Work closely with all facets of the Admitting department, including PBX operator function and reception areas.
• Operate a computer to input and retrieve data.
• Communicate with the population served, utilizing age-specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.
• Maintain proficiency in medical terminology.
• Complete special projects or other assignments within specified timeframes.

Requirements

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs, and meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• High School Graduate or GED Equivalent (required for all new hires effective 4/1/14).

Benefits

St. Francis Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to:

• Paid time off
• 401K retirement plan
• Medical, dental, and vision coverage
• Tuition reimbursement
• Many more voluntary benefit options

Benefits may vary based on collective bargaining agreement requirements and/or employment status (full-time or part-time).

Pay

The current compensation range for this role is $23.00 per hour. The exact starting compensation will be determined at the time of hire, considering factors such as skillset, years of applicable experience, education, credentials, and licensure.

Schedule

Full Time, Day Shift.