Admitting Clerk

Responsibilities

• Interviews patient or representative to obtain and record name, address, physician, insurance company, etc.
• Obtains consent for treatment
• Uses ICD-10 codes for all outpatient diagnosis
• Escorts patient or arranges for escort to assigned room
• Enters patient admitting information into computer and routes printed copy to designated department
• Stores patient’s valuables
• Notifies department of patient’s admission
• Call physician office for order or diagnosis
• Compiles data for occupancy and census records
• Confers with nursing to coordinate and schedule admission of patient
• Verifies insurance, explains procedure to patient
• Calls insurance companies
• Documents referral and authorization information
• Initiates utilization review
• Explains Hospital regulations such as visiting hours, payment of accounts, and scheduling of charges
• Gives general information about patient services
• Reviews Patient Rights and Responsibilities
• Reviews how to report patient complaints, concerns and compliments
• Reviews advanced directives with patients
• Collects and posts payments to patient’s accounts
• Opens cashier drawer, balances cashier drawer and closes cashier drawer
• Uses jellyfish to check in patients and verify identity

Requirements

• High school diploma or general education degree (GED)
• At least one (1) year of experience working in registration or billing of a healthcare setting preferred.