Admitting Clerk
About the role
The Admitting Clerk plays a key frontline role in delivering a positive patient experience by managing the registration and admission process with efficiency, accuracy, and compassion. At Riverwood Healthcare, treating our patients well starts with treating our employees well. We provide a culture that reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff are welcoming and supportive of one another. This position is responsible for operating the hospital switchboard, handling patient registration and data collection, verifying insurance, assigning rooms, and ensuring seamless communication between patients, families, clinical teams, and support departments. The Admitting Clerk also manages inbound and outbound calls, pages staff for routine and emergency notifications, and provides timely support to patients and visitors.
Responsibilities
- Operate the hospital switchboard
- Handle patient registration and data collection
- Verify insurance
- Assign rooms
- Ensure seamless communication between patients, families, clinical teams, and support departments
- Manage inbound and outbound calls
- Page staff for routine and emergency notifications
- Provide timely support to patients and visitors
Requirements
High school diploma or equivalent (GED) required. Basic typing and data entry skills. General clerical and administrative support skills.
Qualifications
Some coursework or training from a junior college or vocational school preferred. Experience using automated or electronic systems preferred.
Benefits
- 401(k)-retirement plan
- Wellness benefits with on-site fitness center
- Cost savings on services or pharmacy products provided through Riverwood Healthcare
- Earned Sick/Safe time off based on hours worked
Schedule
This posting is for a Casual work status, meaning you will be scheduled only when needed and there are no set hours. Casual employees are not eligible for employee insurance benefits.